"Very special"

"The room was very clean, fully equipped, and in a good position to reach the city center by walking. We got two main issues: 1: Communication poor and inefficace. We got a not-working link to complete the check-in. We tried different ways to get in contact with the structure: mail, Whatsapp, telephone. After a long chasing and trials, we got the codes to access the apartment. 2: air conditioning not working in the apartment. We couldn't sleep the full night, as it was 30 degrees and high umidity...

"wonderful room, very conveniently set up with everything needed. very kind staff, great location. highly recommend."

"The check-in experience was disappointing from the very beginning. The receptionist barely paid attention and seemed interested only in checking guests in as quickly as possible. It felt rushed, hectic, and far from professional. The room itself was acceptable, but the air conditioning in the bedroom was unbelievably loud and not working. Considering it was 36–37°C outside, having a working A/C wasn’t a luxury, it was essential. I reported the issue immediately to the shift manager, who simply...

"The room was clean & the location great! Also appreciated the coffee pods & helpful, cheerful cleaner that came through in the mornings. Shower could be cleaner & there was no place to hang our towels. WiFi wasn't working when we arrived so we msg'd them & they said they would try to restart & let us know. No one got back to us. We had to wait until the cleaner arrived the next morning for him to restart the router. We also asked for a quiet room only to be placed right next to the front door...

"Room was very clean "

"Lugar excelente! Bem localizado, Limpo, lençóis de qualidade. Adoramos"