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"Fantastic view and pretty good privacy, although wish the owners hadn't let their kids run all over the property. There is a short "nature trail" which is more like a little path that runs right behind the door to the house --- kind of annoying. It's not a great path and it takes away from privacy. In my mind this is a novelty property, not a luxury property. You can see the outside below through the slats in the floor, and the place comes with a can of Raid for any bugs you encounter. We actually had a tarantula in our bedroom upon check-in, which the staff was happy to come take care of. Bugs definitely get on the balcony, so you can't turn outside or hall lights on at night. But if you are ok with getting a stray little beetle out of the hot tub before you fill it, or sweeping a bug off the balcony, then no issues. Just be aware, you're in a rain forest. Think "super nice glamping" more than a luxury stay. They ask that you turn off the A/C if you are leaving for more than 10 mins -- that proved to be too hot, so we didn't completely comply. All that said, the house had the right amenities, nice kitchen, and was pretty comfortable overall. The staff leaves you alone unless you want them to clean the room ... all communication through WhatsApp so no one is knocking on the door at odd hours. It was super convenient to Santa Elena (cute nearby town) as well as Monteverde Cloud Forest. And you definitely cannot beat the view from this place."

"The was the perfect place to stay in Monteverde. Cala Lodge was in a good location; very quiet and lots of wildlife hanging around. They had a wonderful breakfast and super friendly staff. A few nice restaurants, a market, and bakery within a 5 minute walk."

"He had the best time at Los Lagos Hotel! The hot springs were absolutely amazing and beautiful, and the property was very clean. The staff was so nice and welcoming. The food was delicious — we had breakfast at the restaurant, and by the afternoon we were so tired we ordered room service. The restaurant even accommodated a different menu for us, including pizza for the kids, and it was delicious!"

"The pools and the area: amazing! the view from our room was breathtaking and unforgetable. I loved hight ceilings. Although, I was dissapointed by the hair dryer as it was really old and not a strong one. It was like somthing you would expect to see at a very cheap hotel. Also, the have a nice tradition of putting chocolate on the pillow before the bedtime, but they only put it 1 time out of our 3 nights. It is fine with me, it just the kids heard it and then they were a bit dissapointed. Also, they charged our aacount for extra 7$, which is nothing, but just weird as we didnt purchase or took anything from the bar. Overall it is good experience and the stuff was really good and helpful; at the front dest and at their sports/adventure area; very beautiful area. "

"Yes"

"Amazing place. Seriously loved it. "

"The many hot and cool pools were always clean and never crowded . Staff were so helpful and friendly. Always leaving a special surprise in our rooms . The buffet breakfast had a large selection of western breakfast options as well as a Costa Rican option ."

"Nice and well maintained property. Excellent breakfast."

"Un hotel muy bonito. Piscina de agua fría y de aguas termales. Muy buen desayuno incluido."