Search Vacation Homes in Monteverde

"The food at this hotel is outstanding. Service could use a little work, but overall ok. Very clean and charming property."

"We had a very nice visit the 4 days we stayed. We booked 3 large rooms with Expedia with much better pricing than directly from hotel. The place is charming and peaceful. The cleaning is not consistent and they don’t have enough white towels as I was told to provide everyday. The front desk Diego and Francisco can improve customer service skills. Francisco specially was not very pleasant. I also tried to booked with him for August for an upcoming visit with family and parents but he told me he could not offer rooms or pricing because it was 2 months in advanced. I could easily book on Expedia. Francisco needs some customer service skills. "

"We loved everything about this hotel - the property itself, staff was very helpful, food was delicious and service in restaurants impeccable, room was cleaned perfectly every day. Both the regular and hot springs pools were great. Got an excellent massage at the spa too! Highly recommend this hotel when visiting Arenal area. "

"Yes. Breakfast had good variety and quality."

"Excellent Resort! Whole area is very well maintained, got tons of pictures there. Delicious breakfast. Plus you can stay at the resort extra time on your check out day and enjoy the hot-springs pools even longer. Would stay again if travel there. "

"Staff took us to our room only to make us move again after we settled in because she took us to the wrong room, but would not admit her mistake and lied to us instead. Found large bug on our bed crawling. Found more bugs on the ceiling and mosquito flying around in the room and a large beetle on the floor. Lamb burger for dinner meat was undercooked. Told receptionist about everything and they said and did nothing. "

"We loved the location. It is walking distance to the Cloud Forest entrance. Very convenient. Good value."

"Great resort"

"Perfect stay "