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"The front desk that was exceptional"

"Great stay at Hotel Italia, a hotel that blends its historical building with a modern feel. Great staff and top tip to park at the train station for 2 euros per 24hrs if there is no room in their small car park. Absolutely recommend this hotel!"

"Wonderful"

"Very nice and clean hotel. Just outside the ztl, close to historic city centre area. "

"What can I say!!!! Best hotel, Amazing service from check in staff who are amazing and welcoming. They are super helpful and friendly. The manager was amazing, so helpful and accommodating . She helps , and pay attention to little details to make your time great and always with a smile . Restaurant staff were amazing and attentive. Management is superb , and waiters are very highly trained to make guests feel special. Egor was great in particular as he is fast , attentive, and super friendly. We have been coming here for the 4 th time now as it is great and upscaled. It is part of the i prefer hotels . Only my gps keeps taking me to a different location thinking we arrived, but the street is closed. Restaurants, breakfast, dinner, lunch all had great selections. They even arranged couple massages for us on the panoramic terrace. Over all it is 10 out of 10."

"What an amazing place I hope to get back here next year again everybody was super nice. Property was super nice. It is quite relaxing. Great food apparently a great wine as well but I don’t drink. I highly recommend anybody to go."

"Lovely hotel! Great staff. Room was comfortable. Good AC. Awesome location. Garden was a total bonus. "

"Service and location were fabulous! Felt like a home, away from home. Would definitely go back. I would suggest taking your own hairdryer and a wash cloth. "

"Beautiful hotel located in historic walking district of Siena. 5 star historic hotel with bar & lounge area for coffee, drinks, lunch, dinner, upscale restaurant. Great breakfast buffet or a la carte options. Food & wine were excellent. Large spacious rooms with great Air Cond (it was in the 90’s). Comfortable beds, pillow options. Stayed 5 days 2 different rooms-had a last minute travel change. "