4/10 Poor
Rebecca
29 Sep, 2023
Disliked: Staff & service, property conditions & facilities
Just don't...
When we arrived at the hotel, we were confronted with a locked front entrance gate and graffiti on the front wall (and not the street art kind). We went down a side street and entered through a service door to a dark back hallway greeted by the toilets and a temporary table with a hand written sign with a phone number and a dinger bell. Fortunately the proprietor was upstairs and heard us arrive. (Not to be the case the next four times we needed his attention). He did not speak a word of English. I understand this is France, but for someone in the hospitality industry - and the only human on site - to have to communicate with Google translate was less than ideal.
We always choose hotels with restaurants and/or bars, but he informed us "the chef left 4 months ago and the restaurant and lobby is closed." Ugh.
Room was small, but they tend to be in France, and up two flights of very steep narrow stairs. No minifridge which was a problem since we need to keep medication cold. No local TV which was a problem because we were there to follow the Rugby World Cup which was shown free to air.
The shower didn't work, only the hand-held part did. Any of these issues we could have reported to a "normal" hotel front desk, but we could never reach our host. Tried Whatsapp and texting. He was very sweet and friendly when we did run into him.
As other reviewers said, it did feel like a ghost hotel. I can't imagine anyone choosing this hotel deliberately. Stay away.
Rebecca
Stayed 2 nights in Sep 2023
