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"Really friendly and welcoming. Hotel were able to store our luggage both before check in and after check out. Rooms are a little "tired" but clean and comfortable."

"Wonderful stay in a hotel full of historic character but with the facilities and standards of modern day. Lots of quality details and staff responded to our queries quickly and attentively. Great breakfast. "

"Our first spa experience and I thought it might be a bit posh and stiff, not at all, staff were welcoming, very professional but not in your face. Our continental breakfast had hot options too. Spa facilities were soo relaxing, cant wait to do it all again."

"This is the second time we’ve stayed here and this time was just as good as the first! It’s very dog friendly, our room was spacious and clean and the staff (and guests!) were all really friendly. We ate in the bar one evening. I’m a pescatarian and I had the Nourish Salad Bowl with crispy smoked tofu. I’m not always the keenest on tofu however this meal was absolutely delicious! My partner had the Sausage and Fennel Ragu and he loved that too. Looking forward to our next visit already! "

"Great value, excellent room, evening meal & breakfast. Would definitely stay again "

"Some roadworks outside but plenty of parking Some noise from large Aircon units - low level. Overall good."

"The staff were excellent professional and friendly. The food was very good both for dinner and breakfast. "

"The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful. "

"Fantastic apartment, clean and well stocked. Quiet with a lovely balcony. Only downfall is there is no lift."