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"Overall great hotel with good location. A/C was not working on our second night which was not great but too late at night to do anything about it…otherwise it was a very nice stay. "

"I only used the bar and resturant the night I stayed and both were good as was the meal I had. Room was clean, no problems there."

"Clean spacious room with reasonable breakfast with friendly staff"

"Convenient location and a lovely view of the cathedral from our window."

"It is supposed to be a 4-Star hotel. You are greeted with a sofa in reception that belongs in a rubbish dump. Our Room (41) was up top and so our windows were small with views of rooftops and the lovely storks nesting. Yes it meant it was quiet but we missed a street view and the passing Semana Santa processions which we came for. Our room was like a studio flat with mis-matched furniture and TV awkwardly positioned - you had to be careful not to cut yourself on the window frame if you opened a window and wanted to move pass a glass top table. Not 4-star design. Also much water was wasted as it took several minutes for the shower hot water to start. Not eco friendly. The staff however were lovely. Shame about the property itself. This should not advertise itself as 4-star. "

"Our room was small and in a corner with no view, but the hotel was very well located. We had to park our car on the street and then walk to the hotel, since the access is only for pedestrians. Check in was easy and bathroom toiletries included a toothbrush and toothpaste. The plaza mayor is around the corner. It was an affordable hotel for a one night stay. Recommended."

"Fabulous! Beautiful rooms, helpful, friendly staff, excellent breakfast buffet. Great location to explore the city."

"All Staff were amazing. Location in old city just a few minutes walk from universities, cathedrals, shops and restaurants. We spent a wonderful couple of nights culminating in the hotel restaurant Menu Degustation with wine pairing at a very reasonable price! Fabulous. Highly recommended all round"

"I have to start by saying that this place is a GEM. From the moment you walk in and you feel the five star treatment. The staff will greet you and they will speak your language, either Spanish or English. They are extremely helpful and they assist you planning any tours, event, research and everything to make it a five star treatment. The room is so clean, that you do not want to undo the bed. They clean the room once or twice daily and they leave your random notes and the weather for the next day and chocolates. The 24 hour bar that is served by the front desk staff as well makes it a lot easier. They are very personable and care for their guest. Highly recommend."