Apartments in Morona Santiago

"Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden. "

"It was great! The hotel is beautiful! The personnel was extra kind and careful, the food was great! "

"Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good. "

"This is a hidden gem! Just 5min from the centre of Banos but away from the tourist noise. Historic - I sat at the table of Ecuador's first President. Room was spacious and looked out on the garden. Great bar and restaurant. But best of all were the staff and service. Especially Paul who always went the extra mile and continues to do so as I forgot some stuff. Thank-you Paul and thank-you everybody!"

"Family owned. Well located. Clean and very reasonable price. Andre was helpful and accommodating. Would highly recommend."

"Soy mexicana y la impresión que me dejó este acogedor lugar fue maravillosa. El personal fue extremadamente amable y el hotel estaba impecablemente limpio y bien organizado. Lo recomiendo sinceramente."

"Maravilloso lugar, todo perfecto"

"Excellent service and very attentive staff!"

" We had river view room with hammock - AMAZING Great location around Banos & Waterfalls, room very clean, beds avg, breakfast delicious and front desk extremely helpful with all actions."