"Spa is on the small side, but so is the hotel. It is well kept, saunas are hot. No staff"

"Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique."

" The hotel in general and our room in particular was clean, refreshed and welcoming. The pool T was perfect, kids loved the water slide. There was an issue with the payment, but the staff worked out the problem and it was solved in the end. Overall an amazing 3 days there. "

"Sin lugar a dudas uno de los mejores hoteles en los que he estado nunca. El edificio es precioso en una casa del renacimiento búlgaro. Decorado con mucho gusto. Habitación súper amplia con un montón de detalles, agua, botellita de vino tinto, blanco. Recibimiento con copa de vino. El spa expectacular y qué decir del desayuno, delicioso. No es bufet pero nos ofrecieron 5 tipos diferentes de desayuno completisimos, que nos dejaron elegir tantos como quisiéramos, pero con uno tuvimos suficiente. El...

"Nice hotel with good spa, and great facilities. Would it recommend it."

" The house is wonderful, very clean, in a quiet place. The host is nice and hospitable. I highly recommend it for mountain lovers."

"Hotel admin forced us to pay additional fee stating that the price on the Expedia was wrong. Part of the pool was closed. The other part is offered for additional fee. The room bathroom was overflowed with water from the shower. There is not air-conditioner in the room."