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Vitoria Palace Hotel

3.5 star property
Travelers relax by the pool with complimentary cabanas and sun loungers before unwinding in this peaceful retreat with wellness amenities

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The Vitoria Palace Hotel welcomes guests with a hearty breakfast buffet and a poolside bar perfect for afternoon refreshments. Visitors appreciate the sauna and steam room for post-sightseeing relaxation, while the garden provides a quiet spot to enjoy the WiFi connection.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
Desk
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Minibar, in-room safe, desk, free WiFi

Luxury Room

Highlights

Air conditioning
Free rollaway/extra beds
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room, 3 Twin Beds

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Cable channels
Desk
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Mossoro is home to Vitoria Palace Hotel. Catedral de Santa Luzia and Lajedo da Soledade are local landmarks, and some of the area's attractions include Elizeu Ventania Arts Center and Parque da Crianca. Visit our Mossoro travel guide
Map
R. José Lucas Neto 1100, Nova Betânia, Mossoro, RN, 59612-085

What's nearby

  • Partage Shopping Mossoró
    3 min drive - 2.0 km
  • Elizeu Ventania Arts Center
    4 min drive - 3.1 km
  • Teatro Municipal
    4 min drive - 3.1 km
  • Ginasio Pedro Ciarlini
    5 min drive - 3.1 km
  • UERN - Central Campus
    8 min drive - 5.8 km

Getting around

  • Mossoró Airport (MVF)
    11 min drive

Restaurants

  • Blu Point
    14 min walk
  • Grilo e Chicó Espetinho e Petiscaria
    13 min walk
  • Gourmet Burguer
    15 min walk
  • Espaço Gourmet Tcm Telecom
    19 min walk
  • Restaurante Sabores da Vida
    8 min walk

About this property

Vitoria Palace Hotel

Property highlights
You can look forward to a free breakfast buffet, a poolside bar, and a terrace at Vitoria Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with free cabanas and sun loungers
  • Free self parking
  • Luggage storage, 1 meeting room, and an elevator
  • A banquet hall, a front-desk safe, and a 24-hour front desk
Room features
All 93 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Vitoria Palace Hotel Mossoro
Vitoria Palace Mossoro
Vitoria Palace Hotel Hotel
Vitoria Palace Hotel Mossoro
Vitoria Palace Hotel Hotel Mossoro

Frequently asked questions

Does Vitoria Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Vitoria Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Vitoria Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Vitoria Palace Hotel?

Check-out is at noon.

Where is Vitoria Palace Hotel located?

Situated in Mossoro, this hotel is 1.2 mi (1.9 km) from Partage Shopping Mossoró and within 3 mi (5 km) of Elizeu Ventania Arts Center and Teatro Municipal. Parque da Crianca and Memorial da Resistencia are also within 3 mi (5 km).

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Reviews

Vitoria Palace Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 112 out of 184 reviews
Rating 8 - Good. 45 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 9 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

Reviews

8/10 Good

Jaíra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Funcionários gentis e educados, me senti em casa.
Stayed 1 night in Aug 2025

10/10 Excellent

Thyago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia! Fiquei muito satisfeito com minha experiência neste hotel. Tudo estava novinho, transmitindo conforto e cuidado. As toalhas e os lençóis eram de ótima qualidade, muito limpos e cheirosos. O café da manhã foi um verdadeiro destaque – variado, saboroso e bem servido. Com certeza voltaria e recomendo a todos que buscam hospedagem de qualidade!
Stayed 1 night in Jul 2025

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negocios.

Necessita manutenção nos quartos para remover mofo. E manutenção no ar condicionado
Stayed 1 night in Jul 2025

8/10 Good

Celso

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo, só o ar condicionado poderia ser um mais moderno para ficar no mesmo nível do hotel.
Stayed 1 night in Jun 2025

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tem terminal pra carregamento de carro elétrico
Stayed 1 night in Jun 2025

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, room comfort

Tranquilo

Fui a trabalho passei pouco tempo no hotel. Tudo limpo e funcionando, atendimento atencioso, como sempre. A academia é péssima, equipamentos velhos e poucos, considerem não utilizar.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

PODE MELHORSR

O hotel é bem localizado mas está faltando ser atualizado na parte de infra estrutura e conforto. O as condicionado n funcionava direito e as roupas de cama e banho são ruins.
Stayed 1 night in Mar 2025

6/10 Okay

Rogério

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mais ou menos As roupas de cama tem um cheiro ruim Muitos pernilongos Ja o restaurante, se for pedir carne cuidado com o ponto,pois eles nao sabem a diferença entre: ao ponto e sola de chinelo.
Stayed 3 nights in Dec 2024

6/10 Okay

Mauro Alves Lins

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Atendimento

Já faz um tempo que observo a equipe de recepção atender sem cortesia, mecânicos e indiferentes aos hóspedes
Stayed 1 night in Nov 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento de todos funcionários! Quarto amplo e bem iluminado. Banheiro amplo e muito limpo. Restaurante do hotel muito bom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estava a trabalho na cidade, e costumo trabalhar a noite no quarto, o espaço do quarto era excelente! Bem iluminado, cama e travesseiros muito confortáveis. Restaurante do hotel muito bom! Todos funcionários que me atenderam extremamente atenciosos e gentis!
Stayed 1 night in Sep 2024

10/10 Excellent

Aparecido Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, estacionamento, Wi-Fi ótimo café da manhã
Stayed 1 night in Aug 2024

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pare descanse siga

Hotel muito bem localizado próximo a rodovia e silencioso para descanso
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Viagem em família

Ótimo hotel, muito bem limpo e organizado, o restaurante foi o que mais me agradou, muito espaçoso e organizado, os quartos muito confortável, pena que tinha muita muriçoca, fiquei 2 diárias, mais não dormi nada, com tanta muriçoca. O hotel fica em uma localização bem esquisita, longe de tudo, a margem de uma BR, para onde você quiser ir, tem que ser de transporte, por ser distante de tudo. Mais o hotel em si, muito organizado.
Stayed 2 nights in Jun 2024

10/10 Excellent

Antonia Lucileide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maravilhoso, super recomendo. Acomodações ampla, e limpa, amei o secador e espelho para maquiagem no banheiro 😃 funcionários maravilhosos e acessibilidade nos espaços como rampa com piso tátil e barra de apoio no banheiro. Café da manhã bem variado.
Stayed 1 night in Jun 2024

8/10 Good

pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei bastante. Tudo massa
Stayed 1 night in Apr 2024

10/10 Excellent

Cintya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito da estada no hotel. Os quartos são muito limpos e aconchegantes e os funcionários muito solícitos e educados. Destaque também para os espaços de lazer e convivência, que são muito bem cuidados. Recomendo
Stayed 2 nights in Apr 2024

4/10 Poor

Anderson

Liked: Staff & service
Disliked: Cleanliness
Atendimento bom, funcionários prestativos. A limpeza dos quartos deixou a desejar, principalmente da roupa de cama e do quarto no geral. Controle do ar condicionado não funcionava. O restaurante do hotel, a comida leva um tempão para ficar pronta.
Stayed 2 nights in Apr 2024

6/10 Okay

Vinicius

Liked: Cleanliness
Disliked: Property conditions & facilities
A manutenção do hotel tem que melhorar. Ficamos presos fora do quarto em razão do mal funcionamento da fechadura. O chuveiro só funcionava no quente porque o interruptor rstava quebrado. Banheiro mal ventilado. No restaurante a noite disseram que não serviam caipirinha porque não tinham tempo (?!). Embora constasse no cardápio. Só tinha mais uma mesa no restaurante que já havia sido atendida. Café da manhã bom.
Stayed 2 nights in Apr 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom. Recomendo!

No geral, a minha estadia foi excelente, principalmente pela localização, tranquilidade do ambiente, pessoal prestativo e refeições de ótima qualidade. Recomendo demais!!!
Stayed 1 night in Apr 2024

8/10 Good

Fabiana

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente agradável e acolhedor.
Stayed 1 night in Mar 2024

10/10 Excellent

Graciella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel é bom, com ótimo café da manhã e atendimento cortês.
Stayed 3 nights in Feb 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi boa, com exceção do chuveiro que além de ter vazão muito pequena, a temperatura da água é baixa.
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE. SUPERANDO EXPECTATIVAS.

Inicialmente ressalto ter constatado ser um hotel que superou minhas expectativas nessa estada. Realmente encontrei um excelente hotel nos aspectos específicos de uma hospedagem, acomodações confortáveis, espaços comuns bem planejados e bem cuidados, funcionários solícitos e prontos a atenderem as necessidades dos hóspedes, segurança e localização perfeitos, enfim, um excelente hotel, em que com certeza estarei outras vezes. Entretanto para ser justo com essa avaliação devo ressaltar um ponto que requer atenção da administração do hotel, o restaurante. Embora confortável e com atendentes atenciosos deve atentar para o serviço de insumos de acordo com a descrição constante no cardápio, mesmo que para isso precise reavaliar os preços sugeridos.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service

Hotelaria medíocre/sofrível!!!!!

Hotelaria sofrível. Quartos com estrutura velha reformada de “qualquer jeito.” Ares-condicionados velhos e com dificuldade em gerar eficiência. Equipe de atendimento no geral boa, exceto ao solicitar um par de taças para espumante, ocasião em que a atendente informou que seria cobrado valor pelo uso, algo absolutamente descabido. Café da manhã com pães velhos e alimentos com qualidade mediana pra fraca. Estrutura geral do hotel medíocre, o que é lastimável, dado o potencial da cidade para receber hóspedes, especialmente a negócios.
Stayed 1 night in Dec 2023