"I’m going to start out saying the room was very clean. It looked as though the staff had ran out to Walmart and bought new sheets, pillows and a blanket along with new towels. The bathroom was clean, no amenities, and the carpet had been freshly vacuumed. This is the first hotel I have ever looked for bedbugs. The lobby appeared to be an easy fifty years old with no updates and the hallways although very wide were dirty. They had not been vacuumed in a very long time. As I left the hotel in early evening a younger couple approached me and said someone had approached them and told them not to go to the far end of the lot because there were gang members in the corner. There were people in several rooms but no cars in the parking lot only mine and the young couples. I was very uncomfortable with the location of my room, it was at the very far end of a hallway and I believe I was the only reservation in that location. The elevator did work but for some reason when I asked to see the room the desk clerk had us walk down several hallways then up the stairs when the elevator would have been around the corner. Needless to say instead of staying for the original five nights I had booked I only stayed one night then moved on to a hotel that better represented itself. I believe I booked the Cortina through Hotels.com and am quite surprised they would recommend a hotel with such poor standards. The Cortina should be removed from the listings. My card has been credited."