"The bed was SUPER wonderful and the view of the cathedral from the balcony too!
Our luggage was kept for
Us after we checked out.
All the staff was outstanding!"
"Loved this hotel. Location is fantastic. The hotel is stylish and luxurious and the staff are super helpful. I've stayed in 3 other hotels in Cologne, but this has been the best."
"Wonderfully convenient to the main train station and the Dom. The hotel is lovely and staff were wonderful. Breakfast was a highlight, both the menu offerings and buffet. Would most definitely return!"
"We booked a premium room and we asked to be put in a room that over looks the train tracks at the back, the person on reception said no problem but when we got to room we were looking out the front. It's not a big deal but if no rooms available just say, don't lie"
"The room and the staff are great! Just a few issues with the room:
- Air Con was not working throughout our stay. Because we were in a family room, there was only 1 other room available which also didn’t have working air con. We even called ahead to check the air con was working and were informed it was.
- Our shower gel was empty upon arrival and had to ask 3 times for new shower gel.
- The sliding door to the bathroom had an opening which meant everyone in the room could see straight to the toilet. Not ideal for 3 mates sharing a room!
- The car park is extortionate (€25 per night). Park in the multi-story at the end of the road which is cheaper (€16 per night)."
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