Chalets in Municipality of Oss

"Everything was excellent "

"."

"Great room, convenient an very clean."

"Very friendly and helpful staff."

"Front desk staff was great ! "

"Beautiful hotel & spa"

"Great staff"

"Nothing hidden about impolite of the Dutch and that’s totally fine but when it comes to hospitality and service that I paid for, this is totally unacceptable. Positive things: Room size of 25m2 Coffee and water heater in the room The negatives are as following: 1- During checking in you won’t have the room which you have booked already on the platform. Justification (the rooms shown in the photos are just an example but on reality your room is a lottery based on what the receptionist selects for you) 2- all beds have two separate mattresses and even if you are single or tall and you would like to replace with one big mattress you have to pay extra per night to change the room to superior. Justification ( this 4 star hotel of almost 150 rooms has no spare double top mattress ) 3- Room service isn’t really that good or you have to be in the room to control a good daily cleaning for your room. (When I went to reception to ask for a plastic bag for the trash which the didn’t re-set after taking the rubbish of the previous day, they just passed me a new one with a message of DIY) I don’t know how this hotel got a 4 star and why?! However, I do know that it is better to stay home in Amsterdam than spending money in local Dutch vacation with Fletcher group. Definitely any destination worldwide, you will get a better value for the money spent compared to staying in Netherlands with a value much more less for each hour spent."

"Great room, excellent location. However there are other events ongoing at the hotel, this time a Lego play event for kids that will cause a long line for the reception area. We really liked the more luxurious rooms on the 6th floor as they have more firm mattresses and a better set up as the standard rooms. We will be back, still the best place to stay in Ede."