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"I booked it with ac and it didnt have ac "

"We had a great resting time and the staff made it very pleasant for us."

"We had the most amazing stay at Castello di Velona. The staff was top notch. The facilities are breathtaking. "

"We loved our stay! Beautiful property, excellent staff in all roles. Very friendly and helpful. We also did the aperitif and olive oil tours at the winery. Breakfast and dinner were delicious! And again very friendly staff. The only thing we missed was an air conditioner in our room. June was already very hot. Other than that it was amazing! We would return to this property in the future."

"So wonderful! Will be coming back again!! Pictures do not do it justice "

"This place was amazing! Just a few meters from the Terme Cascate del Mulino, the owner Giancarlo is an incredible person and extremely attentive as are the other staff. Highly recommended."

"The property was amazing, the staff were the most helpful of all the places we visited in Spain and Italy on our trip. I didn’t know we needed a car to visit this area and transport was arranged and the owner himself picked us up and dropped us off for a reasonable fee. This is a must see area. "

"What a lovely traditional hotel Superb location in the heart of Grossetto - the staff were brilliant & went out of their way to be helpful - will definitely come back"

"Perfectly clean, newly refurbished, comfortable. Great service. Room 209 was most likely the most beautiful and comfortable in the hotel. Parking is available in the port (white line slots are completely free), you can nevertheless go to the hotel to offload your luggage and then park in the port some 200m away. We also appreciated the whirlpool on the roof, which offered a great view all around. We had trouble with our air conditioner; it cooled to 18 °C regardless of the setting - nevertheless, we believe it is just an accident. Careful, there is no lift to higher stocks!"