Grupotel Alcudia Pins

Property class: 3.5

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Near Playa de Muro, Grupotel Alcudia Pins provides 2 poolside bars, a grocery/convenience store, and a terrace. Treat yourself to a manicure/pedicure or other spa services. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with shopping on site and a garden.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Apartment, 1 Bedroom, Balcony (Family)

A hotel room with a bed, pillows, a nightstand, a lamp, curtains, and a view of palm trees.

Apartment, 1 Bedroom, Balcony (Family)

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony (Family)

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View (Family)

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a view of a pool and buildings.

Apartment, 1 Bedroom, Balcony, Pool View (Family)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

A hotel room with a balcony, a bed, a seating area, and a view of the sea.

Apartment, 1 Bedroom, Balcony, Partial Sea View (Family)

  • Partial sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (3 Adults + Children)

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Partial Sea View

A hotel room with a balcony, a bed, a seating area, and a view of the sea.

Apartment, 1 Bedroom, Balcony, Partial Sea View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony

A hotel room with a bed, pillows, a nightstand, a lamp, curtains, and a view of palm trees.

Apartment, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Pool View

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and a view of a pool and buildings.

Apartment, 1 Bedroom, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Double Room, Balcony

A hotel room with a large bed, a patterned throw blanket, a hat on the bed, a desk with a chair, and a balcony with a view of trees and buildings.

Family Double Room, Balcony

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (2 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (4 Adults + Children)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

A hotel room with a bed, a nightstand, a lamp, and a view of a pool and buildings.

Apartment, 2 Bedrooms, Balcony (5 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

About the neighborhood

Located in Muro, Grupotel Alcudia Pins is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Traveling with kids? Consider Karting Can Picafort and Hidropark. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Muro travel guide
Map
Carre Canyes, s/n, Platja de Muro, Muro, Mallorca, 07458

What's nearby

  • A clear turquoise sea, a sandy beach, and a resort with white buildings and palm trees.
    Playa de Muro
    2 min walk - 0.2 km
  • A sandy beach with footprints leading into the water, a clear sky, and distant mountains.
    Es Comú
    14 min walk - 1.2 km
  • A beach with clear turquoise waters, a sandy shore, and distant mountains.
    Alcúdia Beach
    6 min drive - 5.6 km
  • A beach with clear turquoise water, sandy shore, and rocky mountains in the background.
    Pollensa Port
    19 min drive - 19.3 km
  • Alcúdia Port
    8 min drive - 8.1 km

Getting around

  • Muro Station
    19 min drive
  • Palma de Mallorca Airport (PMI)
    54 min drive

Restaurants

  • Numa Beach
    4 min drive
  • Gelats Artesa Valls
    3 min drive
  • Beach Bar Eden Playa
    6 min walk
  • Picco
    4 min drive
  • Bike Point Cafe
    3 min drive

About this property

Grupotel Alcudia Pins

  • Family-friendly hotel near Playa de Muro
  • At Grupotel Alcudia Pins, you can look forward to 2 poolside bars, a grocery/convenience store, and a terrace. Treat yourself to a manicure/pedicure or other spa services. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like basketball. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • 2 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), bike rentals, and a computer station
    • A 24-hour front desk, a gift shop, and barbecue grills
  • Room features
  • All 598 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
  • Other amenities include:
    • Bathrooms with tubs or showers and hair dryers
    • Mini fridges, microwaves, and coffee/tea makers

All inclusive details

  • All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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  • Free WiFi
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Frequently asked questions

Does Grupotel Alcudia Pins have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–6:00 PM.

Is Grupotel Alcudia Pins pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grupotel Alcudia Pins?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Alcudia Pins?

Check-out is at 11:00 AM. Late check-out is available for EUR 60.00 (subject to availability).

Are there all-inclusive benefits at Grupotel Alcudia Pins?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Alcudia Pins located?

This family-friendly Muro hotel is located on the beach, within 1 mi (2 km) of Es Comú and Playa de Muro. Alcúdia Beach is 3 mi (4.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grupotel Alcudia Pins Reviews

7.8

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 76 out of 217 reviews
Rating 8 - Good. 72 out of 217 reviews
Rating 6 - Okay. 40 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 15 out of 217 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
Breakfast selection was wonderful. Location was excellent as it’s next to Playa de Muro. Building and amenities need a little bit more of an upkeep and the parking lot is always full. But overall, a very decent and family friendly hotel.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s specially great for familles, with many swimming pools options plus the beach and the soccer/football field and the playground plus many more kids activities. My boys loved it so much that they didn’t want to go anywhere with us around the island! Clear rooms and amenities, nice and helpful staff.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The location is great and next to the beach. The breakfast is very nice, however the juices that offered aren’t the best. Lastly the hotel is a bit outdated and renovations would be highly recommended. Having said that it’s a nice hotel.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located and with access directly to the beach. The quality of the food is not the best. We have booked the all inclusive package and honestly speaking we won’t recommend it. The drinks and food are not the best.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food options, fun activities for kids, nice pools and beach. Loved everything bit of our holiday and would definitely visit again!
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Rooms: Okay..needs refurbishing Staff: Helpful except the towel lady (handing out towels). Sarcastic and rude. Beach view: Okay, needs a bit of work. Perhaps aesthetic works (landscaping) leading to the beach. Food: hmmm. A lot of improvements needed specially the Tavern. Steak was chewy as gum and needs seasoning.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great holiday

Had a week here it’s lovely , great location friendly staff. Food was great beach is lovely, we were not disappointed
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was amazing. Staff were great and friendly.
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities
It was a wonderful experience! The hotel's swimming pools and sunbathing facilities were excellent, and there were plenty of enjoyable activities for guests. It is especially well suited for families with children. One of the highlights for me was the morning exercise class each day—it was a great way for adults to relax, recharge, and start the day feeling refreshed. The hotel's restaurant was outstanding and definitely one of the best parts of our stay. If there is one area for improvement, it would be the room service, which could be a little more attentive. However, overall the hotel did a fantastic job, and we are truly grateful for such a memorable experience. Thank you!
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel! It’s really family oriented and they go above and beyond to make you feel comfortable. Lots of activity for kids, lots of options for food in the hotel and also around the property. There is also a grocery shopping right outside the hotel, very convenient. Overall we had a great experience.
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was great and really near. Evening shows good. Rooms were quite noisy
Stayed 7 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super dirty, the bathroom smell bad, outdated... the food in the restaurant was awful, every day I drive to locals coffee shops for a nice coffee.....
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. So cheap for what they offer. Just 30meters from the beach and ocean..it can be a bit windy in this location but worth the proximity. We didn’t do the all inclusive so didn’t try the restaurants but there were food options very close. This is high traffic of kids, but it’s not loud at night as it all shuts down at good time. Would definitely stay here again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Amenities
If you are looking for a cheep place for a family or small group then this would be a great place. I booked the hotel as it gave the impression that there was secure parking on site yet when we arrived we discovered that it was just on street parking. The room was a good size but had a stake damp smell. Luckily it was cool enough to have the windows open over night.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room was really nice but the Air Con wasn’t very effective. Only a very short walk to the beach. Staff all very helpful and friendly. We were room only but bought food from the hotel facilities - mainly the Crispy Corner. Food was only OK. Shop was very convenient and overall the hotel had everything you could need for a good holiday. We enjoyed it and would most likely stay there again.
Stayed 7 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is next to the beach, good for families with young kids. But it was extremely crowded so it was difficult to enjoy the pool area or even the beach view. Buffet was varied for breakfast and plentiful.
Stayed 6 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our room was located in a separate building outside the main facilities and reception area, which I didn’t particularly like. The room itself felt poorly renovated, with the bathroom not renovated at all, and overall the refurbishment seemed partial and not well executed. The communal areas also appeared quite tired and were not renovated, although they were generally clean. The kids’ pool was nice, but it could get very busy at times. Overall, it was a pleasant experience, but the food in the hotel’s bars and restaurants could be much better, especially considering the pricing. My experience was generally positive, but compared to similar facilities I’ve stayed at in Spain, this would rank towards the lower end of the list.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families but less appealing for couples without children
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value, would go there again.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very family oriented of all ages, overall very satisfied with my stay.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
RAD
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness
Overcrowded place (end of July)
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room and building smelled of mildew. We canceled our reservation.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is ideal for families, it was packed during the holidays and we still always managed to find a sunbed. Parking was tricky, but this was during the summer holidays, it might be easier other times in the year. Food and all inclusive is priced great and it's not bad but it's not great.
Stayed 7 nights in Aug 2025