Find all hotels by Occidental in Mutriku

"Super cleaning, wonderful customer service"

"Fabulous stay with exceptional staff who gave us great information on transport links and places to dine. Would highly recommend this hotel. "

"Not located downtown but a fantastic hotel. Great room. Very nice. Would return. "

"Fantastic trip to San Sebastian hotel great lovely staff a bit of a walk from the old town but great bus links and a nice 30 min stroll along the beack"

"Outstanding view of the bay from Monte Igueldo. You can easily take the funicular to the lower city and walk the promenade or take a bus right to the old town. We usually walked in and bussed back. "

"Lovely stay! A bit further from beach than thought but good location, "

"Keep it up 😀. Everything as described. I can to recommend. "

"Very nice hotel, nice views close to a nice beach! "

"Modern and stylish hotel with exceptionally friendly staff. Everyone we encountered was helpful, accommodating, and truly went the extra mile. The rooms are spacious, all offering ocean views, and the spa treatment was both relaxing and enjoyable. That said, two aspects could be improved. First, the cocktail program falls short of what you would expect from a hotel associated with a 3-star dining experience. Second, the room design and descriptions are misleading. The "Panoramic Deluxe" category is advertised as offering a wide, panoramic ocean view, and all photos on Expedia show that specific layout. However, not all "Panoramic Deluxe" rooms match this description. Some are simply a slightly larger version of the lower-tier "Double Horizon" category, without the true panoramic layout. When we raised this concern, the response was that room configurations vary and no alternative "Panoramic Deluxe" room was available. This was especially disappointing given the +20% price difference. In reality, we received what could be described as a "Premium Double Horizon," offering only about 10m² more space than the regular version. This feels misleading and is not acceptable for a hotel of this caliber. The property should update its room categories with clearer sub-types and transparent descriptions to avoid future guest frustration."