"We were very fortunate to have a room in the front with a wonderful lake view. The hotel is comfortable older property, but the room and bathroom were large and spotless. Location is excellent, right next to the bus stop close to the town. Restaurant is excellent. Only negative is the absence of a grab bar in the bathtub/shower."
"The first day: we arrived to find out that both rooms that we booked had, attention - extremely dirty toilet closets. We had only a weekend trip, why would it be even a problem for such a premium hotel to give rooms in these conditions to guests?
After I reported that the toilet in my room had an issue, the staff acted as if it wasn’t a big deal. Instead of apologizing or focusing on resolving it, I was given a lecture about how difficult it had been to clean the toilet.
To make matters worse,...
"Excellent customer service throughout our stay. Perfect location with balcony view of the lake. Excellent selection of food for breakfast and all the ladies on duty were friendly and helpful"
"Quiet small little chapel in courtyard. Swimming pool on property. Beautiful views and great dinner on terrace. Close to bus stop to main Lugano station. Wanted to stay an extra night but they were sold out. Wonderful stay."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.