"No bed covers provided. Pillows were plastic and like concrete. Door did not lock properly. Sofa was torn and had holes in it. No hot water from the shower."

"ที่พักดีใช้ได้ แต่รูดสียบปลั๊กไฟมีรูเดียว ลำบากต้องขอปลั๊กพ่วงพนักงาน หรือต้องนำมาเอง"

"When we tried to check in at 2 PM, there was no staff at the reception. We had to call a number and were told that someone would show up. It took more than 30 minutes for a maid to show up, speaking no English. She was unable to verify our reservation despite showing her the email with confirmation number. It took another 15 minutes until they finally handed us the room keys. Room was small, broken light bulbs, rock hard bed. Water heater cannot be properly adjusted, either too hot or not really...