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UMA Hotel and Residences

3.5 star property
Hotel in Naga with a 24-hour business center and spa services

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Photo gallery for UMA Hotel and Residences

Restaurant
Coffee shop
Poolside bar
Lobby sitting area
Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Breakfast available
  • Parking included
  • Housekeeping
The current price is AED 319
AED 361 total
includes taxes & fees
2 Jul - 3 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Separate bedroom
Bathrobes
Bidet
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually furnished, desk

Junior Suite

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Bathrobes
Bidet
Rainfall showerhead
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Double Room

  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite

1 bedroom, in-room safe, individually furnished, desk

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Sofa Bed

1 bedroom, in-room safe, individually furnished, desk

Deluxe King Room With Sofa Bed

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, individually furnished, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Magsaysay Ave, Naga, Camarines Sur, 4400

What's nearby

  • Basilica of Our Lady of Penafrancia - 11 min walk - 1.0 km
  • Naga Metropolitan Cathedral - 13 min walk - 1.1 km
  • Bicol Medical Center - 18 min walk - 1.5 km
  • SM City Naga - 20 min walk - 1.7 km
  • Robinsons Place Naga - 2 min drive - 2.2 km

Getting around

  • Burabod Flag Station Station - 37 min drive
  • Naga (WNP) - 26 min drive

Restaurants

  • ‪Jollibee - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪DCA Signatures - ‬3 min walk
  • ‪Soledad - ‬3 min walk
  • ‪Avenue Square - ‬2 min walk

About this property

UMA Hotel and Residences

Hotel in the city center
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at UMA Hotel and Residences. In addition to a 24-hour business center and a restaurant, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and concierge services
  • 3 meeting rooms, a banquet hall, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 191 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 42-inch Smart TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Filipino

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8.6 out of 10, Excellent, 211 reviews
The price is AED 241
AED 270 total
includes taxes & fees
2 Jul - 3 Jul
Villa Caceres Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 688 for adults and PHP 344 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Booya
  • Descanso
  • Panata

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Children's pool
  • Fitness facility
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 3000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 688 for adults and PHP 344 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

Property is also known as

UMA Residences
UMA Hotel and Residences Naga
UMA Hotel and Residences Hotel
UMA Hotel and Residences Hotel Naga

Frequently asked questions

Is UMA Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at UMA Hotel and Residences?

Self parking is free at this property.

What time is check-in at UMA Hotel and Residences?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at UMA Hotel and Residences?

Check-out is at noon.

Where is UMA Hotel and Residences located?

Located in the heart of Naga, this hotel is within a 10-minute walk of Basilica of Our Lady of Penafrancia and Basilica of the Nuestra Senora de Penafrancia. Naga Metropolitan Cathedral and Bicol Medical Center are also within 1 mi (2 km).

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UMA Hotel and Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 40 out of 61 reviews
Rating 8 - Good. 13 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Staff very helpful. Room was great
Stayed 1 night in Jun 2025

10/10

Very nice facilities, staff are polite breakfast buffets are delicious, will definitely come back.
Stayed 1 night in Apr 2025

10/10

Highly recommended.
Stayed 1 night in Jun 2025

8/10

Property is located in the central district where everything is walkable. Staff are always friendly and courteous. Bed was comfortable, amenities are available when needed. Overall experience was great, will definitely stay again when in town. Highly recommended.
Stayed 1 night in Apr 2025

10/10

what a surprise! we had an awesome experience, a world class hotel in the region, i highly recommend it! a must see for tourists! the rooms are so clean (love the bed, the comforters and the bathroom!
Stayed 2 nights in Apr 2025

8/10

The facilities are comparable to US hotels clean friendly staff. They accommodated us when the AC on our side of the floor broke. The insulation is not that great you can hear the cars and whatever is going on in the streets below from our 6th floor room .
Stayed 15 nights in Apr 2025

10/10

Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
Stayed 1 night in Feb 2025

8/10

Convenient & close to everything.
Stayed 11 nights in Jan 2025

10/10

GOOD VALUE FOR MONEY
Stayed 3 nights in Feb 2025

10/10

Nice and very clean
Stayed 10 nights in Jan 2025

10/10

Concierge/front desk are efficient, friendly and nice. Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Stayed 1 night in Jan 2025

8/10

Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Stayed 11 nights in Jan 2025

6/10

The place is great and has great staff. Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Stayed 1 night in Jan 2025

10/10

Great!
Stayed 2 nights in Dec 2024

10/10

I have stayed at this hotel 4 or 5 times and it is great. Service is amazing - check in is a breeze (they actually had everything ready for my arrival). They usually have something special in the room to welcome you - this time was two beautiful breads different flavors that were delicious. We did choose this hotel based on the covered parking - I have a pick up truck and had items in the back however I arrived at a busy time (Friday night at dinner time) so there was no covered parking available. It ended up being fine as it didn't rain. The customer service is outstanding so I probably could have mentioned the parking issue and I am sure they could have contacted me when a space became available.
Stayed 1 night in Mar 2025

10/10

Great place to stay with great staff
Stayed 1 night in Nov 2023

10/10

Excellent location
Stayed 1 night in Mar 2024

10/10

We enjoyed our stay here! Highly recommended!
Stayed 1 night in Feb 2024

4/10

Centrally located to all restaurants in Naga City. As a supposedly 2 year old hotel, it has a lot of potential but lacks basic property management. Upkeep and maintenance is visibly poor such as the sewer smell in the basement parking, elevator and hallway. I heard hotel got flooded last year and unable to provide solution to the sewer smell. Its next door to the Bicol river which i think makes it susceptible to flooding. For the room, we checked in with water stained mirrors, moldy shower head, leakage on kitchen vent (reported it, staff just put a towel to catch the leak and never came back to fix it), and unmopped floor behind hidden corners. Very tight space and you have to literally walk sideways to go to the far end bedside. We also ask for extra towels (we booked 4 and they put 2), and when we asked for extra towels, they questioned why we needed more. Lastly, the worst part, there is no room WiFi and non existent except for the lobby. We reported it and she ridiculously replied its due to the rain and weather. I worked in Telecoms and this is an easy fix and just shows poor instalation in all rooms and care from management. When you people going down to the lobby just to get a decent WiFi is a sign of absolute lack of care. We've read pass reviews and this is not a new issue. You are basically guaranteeing no repeat customers with this management approach for a 2 year old hotel with 2 year old excuse of "soft opening".
Stayed 5 nights in Jun 2025

8/10

Clean, excellent location, courteous service, value fir money
Stayed 1 night in Mar 2024

10/10

Room size is perfectly adequate. Bed is comfortable. Laundry was crisp and clean. Staff were polite. Room amenities are ideal for an extended stay. Central location is unbeatable. Everything you might need is within walking distance. Breakfast served was of decent quality, although I was l underwhelmed with the selection. Absence of an egg station and/or bacon. Nice pool area for families, but not enough for laps/workout. Gym was adequately equipped.
Stayed 1 night in Dec 2024

10/10

Very clean and extremely helpful staff.
Stayed 1 night in Nov 2023

6/10

Aside from the delay during check-in, it was good. But buffet was a bad experience - very few selection and low quantity. Also, the smell in the lobby and hallways (including elevators) was very bad - must be the kind of air freshener they use. They need to change it as the smell was really bad - like a dirty washroom.
Stayed 1 night in Dec 2024

10/10

Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.
Stayed 1 night in Feb 2024

10/10

Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
Stayed 1 night in May 2024