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"Clean room, staff was very good and supportive."

"There was no spa. The place is clean and nice otherwise. It is a very good hotel. This will especially appeal if you are coming from abroad with kids."

"MISLEADING LISTING: ACTIVE CONSTRUCTION SITE. Zero stars. This property is currently undergoing major renovations that were NOT disclosed during booking. We were forced to live in a construction zone for 3 days with constant hammering, drilling, and dust coating everything in the room. It was uninhabitable and a health hazard. Expedia support was useless—they offered a pathetic $50 credit for a ruined vacation and promised a follow-up that never happened. Do not book here unless you want to sleep in a dusty construction site."

"THey gave us a room behind the garbage area which was having bad smell. Also, when we called to staff there was no response so everytime we had to go personally for any issue."

"Room is decent,staff is very good& dinner food menu is very good."

"Very clean, good breakfast and friendly staff"

"Spectacular views, polite and friendly staff, super clean and beautifully maintained. Excellent service. "

"Cool"

"The most luxury hotel in Nainital. Stay with it's prime location near naini lake .The staff in humble and helpful. Thank you for the good experience. "