The Zehneria Hotel

3.5 star property
Central hotel with a full-service spa connected to the convention center in Nairobi

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Photo gallery for The Zehneria Hotel

Outdoor pool
LCD TV
LCD TV
Terrace/patio
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Air conditioning
  • Gym
  • Pool

Room options

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About the neighborhood

Map
10 Karuna Road, Near Sarit Centre, Westlands, Nairobi

What's nearby

  • Sarit Centre - 2 min walk - 0.2 km
  • Westgate Shopping Mall - 5 min walk - 0.5 km
  • University of Nairobi - 3 min drive - 2.6 km
  • Yaya Centre - 6 min drive - 4.4 km
  • United Nations Office at Nairobi - 7 min drive - 4.8 km

Getting around

  • Syokimau Station - 30 min drive
  • Nairobi (WIL-Wilson) - 21 min drive

Restaurants

  • ‪Barista & Co. Specialty Coffee (Sarit) - ‬3 min walk
  • ‪Spring Valley Café - ‬6 min walk
  • ‪The Wine & Bottle - ‬10 min walk
  • ‪Java House - ‬5 min walk
  • ‪NewsCafe Sarit Centre - ‬5 min walk

About this property

The Zehneria Hotel

Hotel located in Highridge
Consider a stay at The Zehneria Hotel and take advantage of an airport shuttle, a poolside bar, and a free daily manager's reception. Treat yourself to a deep-tissue massage at the onsite spa. The on-site international cuisine restaurant, Seasons Restaurant & Bar, offers breakfast, lunch, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and free newspapers
  • A 24-hour front desk, a front-desk safe, and an elevator
Room features
All 56 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Hindi, Swahili

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NBO BAR & LOUNGE
  • Seasons Restaurant & Bar

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Full-service spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 1:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Airport shuttle fee: USD 30.00 per person (one way)
  • Airport shuttle fee per child: USD 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Zehneria Portico Nairobi Hotel
Zehneria Portico Hotel
Zehneria Portico Nairobi
Zehneria Portico
The Zehneria Portico Nairobi
Zehneria Portico Westlands Nairobi Hotel
Zehneria Portico Westlands Hotel
Zehneria Portico Westlands Nairobi
Zehneria Portico Westlands

Frequently asked questions

Does The Zehneria Hotel have a pool?

Yes, this property has an outdoor pool.

Is The Zehneria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Zehneria Hotel?

Self parking is free at this property.

What time is check-in at The Zehneria Hotel?

Check-in start time: noon; Check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Zehneria Hotel?

Check-out is at 11 AM.

Does The Zehneria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per person applies.

Where is The Zehneria Hotel located?

Located in Highridge, this spa hotel is within a 10-minute walk of Sarit Centre and Westgate Shopping Mall. Oshwal Religious Centre and UNHCR Kenya are also within 1 mi (2 km).

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The Zehneria Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 96 reviews
Rating 8 - Good. 38 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 8 out of 96 reviews
Rating 2 - Terrible. 5 out of 96 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Stayed 1 night in Jan 2025

10/10

The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Stayed 10 nights in Oct 2024

10/10

I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Stayed 5 nights in Apr 2025

8/10

Very near to shopping & eating places.Its centrally located
Stayed 3 nights in Oct 2024

10/10

The Hotel was in a good Location in the business district and in a walking distance from the City Center. The staff ist nice and helpful. The Buffet breakfast was very good with many choices.
Stayed 1 night in Jan 2025

10/10

This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
Stayed 5 nights in May 2024

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 6 nights in Jan 2025

6/10

Stayed 3 nights in Aug 2024

10/10

Stayed 8 nights in Jul 2024

8/10

Stayed 8 nights in Apr 2024

8/10

Stayed 6 nights in Feb 2024

4/10

Stayed 3 nights in Nov 2023

8/10

Stayed 7 nights in Jun 2023

6/10

Very kind and supportive staff. Problems with internet connection.
Stayed 3 nights in Jun 2022

8/10

cozy and not bad.
Stayed 2 nights in Jun 2022

6/10

Stayed 4 nights in Jun 2022

10/10

Friendly staff,comfortable environment and good food.
Stayed 5 nights in May 2022

8/10

Stayed 1 night in May 2022

10/10

Stayed 6 nights in Jan 2022

8/10

Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
Stayed 5 nights in Feb 2022

6/10

Dusj med kun kaldt vann TV virket ikke Resepsjon som ikke hadde til hensikt å gjøre forbedringer Frokost buffe som kun ble utprøvd en gang...
Stayed 3 nights in Mar 2021

6/10

古い建屋のアパートを改装したという感じ、モールに近いホテルは他にもいっぱいある、勧められないですね。
Stayed 1 night in Jan 2020

2/10

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Stayed 3 nights in Dec 2019