"The room was wonderful and had everything we needed for a short snowboarding trip. The room was very clean and well-maintained, and I wished I had more time chilling in bed. Highly appreciate the thoughtful hosts, and we had a BLAST! 10000% would come back again"

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"清潔感はあり広々とした客室でとても有意義な時間を過ごせました。子供も大喜びでした。 冷蔵庫のウェルカムドリンクも最高でした。 簡単な調味料は置いてあるといいです"

"The house was very clean. A short walk to a couple of bus stops and maybe 10 minutes from Nagano station. The house is very well appointed, expansive views of the city. There’s a veranda on the first floor. There are a couple of blue tooth speakers that can be linked up with. Great instructions from the host, with nice touches such as coffee and creamer."

"We couldn't contact the front desk from our room. Safety issues. "

"The description did not match what was provided. It says it has 2 bathroom but they where only half bathrooms. One had a toilet. The other one just had a sink and a hot tub. Access was also very difficult. Steps were uneven and unstable. Rented for 2 nights but only stayed one night Do not recommend"