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Serena Hotel

2.5 star property
Serena Hotel offers a natural retreat near Lake Nakuru National Park where travelers can stay connected with in-room WiFi while enjoying helpful staff support

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Located near Lake Nakuru National Park, Serena Hotel provides a peaceful escape into nature. Guests appreciate the practical convenience of in-room WiFi connectivity, along with the reassurance of a 24-hour front desk staffed by helpful multilingual team members.

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Hotel?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Serena Hotel?

Check-out is at 10:00 AM.

Where is Serena Hotel located?

Situated in Nakuru, this hotel is within 9 mi (15 km) of Lake Nakuru National Park, Hyrax Hill Prehistoric Site, and Menengai Crater. Lake Elmenteita and Mogotio Equator Crossing are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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