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"We had a nice clean room that was comfortable. The dining room was very busy at night. Breakfast was good with a wide range of choices. Good service. Only had to wait for 10 minutes for the shuttle. Overall it was a good experience. "

"The hotel is lovely and clean, the staff are very friendly and nothing is too much for them. The hotel is a bit dated. The towel rail is never switched on, but it didn’t ruin the stay. The food is excellent and not too expensive. I would definitely stay again. "

"bedding and towels all very clean but the room it’s self needed a deep clean, dust everywhere, if you moved the bed the dust was thick, hadn’t been cleaned properly in a very long time. It’s as if they had taken loads of bookings and opened parts of the hotel that perhaps weren’t used on a regular basis"

"Really quite rude staff. Ignored by 2 x check in staff. He asked another colleague to do it and then did it himself. Appreciate they were busy, but no need for it"

"We have stayed here before and it was perfect. Unfortunately this time round it wasn't. The room was cold. We put the heating on which was switched off at some point during the night. Leading to me having excruciating pain. Then there was a huge amount of noise through the night above and at the side of us. I think we were place next to staff quarters or where they do work in the hotel. Didn't sleep at all and it was frustrating. But the Spa was amazing and Anastasia was brilliant."

"Low shower pressure, other than that it was great."

"Must have been given a room that dogs have stayed in as my eyes were itching within an hour of settling in to the room followed by sneezing fits. Woke up the next day, more sneezing and completely bunged up. My wife also mentioned she could smell urine in the room so wasn’t the most comfortable of stays. The room looked like it had just been redecorated and bathroom refurbed so no complaints there. Just think any hotel accommodating dogs need to consider customers who have allergies to pets to ensure they are given a pet free room. "

"Breakfast was good although late with my wifes Breakfast "

"Hotel ok , easy access to terminal 2. Breakfast choice good. Room could of been cleaner."