Prior to arrival, I messaged the owner asking if we were able to check in early, but unfortunately I had to jump through another hoop and contact the property manager, Maui Condo and Home (no number was provided by the owner). We were dealing with an exhausted toddler, so we thought it would be a reasonable request since it was less than an hour before check in, but didn't even bother doing the research to find the number since I had to help with our little one.
Problems:
1. Dirty dishes, cutting boards, and silverware
2. Updated shower is not updated. Hopefully they can update it by providing a showerhead that isn't supposed to be used at the local beach showers.
3. Poor communication between renters and property management company. Left a message regarding a missing ceiling fan remote and issues with operability, but never was recontacted.
4. Extremely dangerous tile on the lanai (patio) due to how slippery it gets when wet
5. No beachtowels provided to dry off appropriately at beach or pool
Lastly, we were disappointed when we were charged $63 for numerous towels and bed linen that were supposedly stained. Due to extensive construction on the west side, there is a lot more red dirt than normal and it is affecting the condos along the lower road. Because of the red dirt sticking to visitors' feet, white towels are subsequently being stained. Sadly, this owner and property management company will continue to charge renters extra as long as red dirt is in the air.