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Toledo Relais - Exclusive Rooms

Guesthouse in Naples, steps from Via Toledo

Choose dates to view prices

Photo gallery for Toledo Relais - Exclusive Rooms

Reception
Breakfast area
Deluxe Double Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters
Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters
Deluxe Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters
Close to Molo Beverello Port and Port of Naples, Toledo Relais - Exclusive Rooms offers a charming retreat. Enjoy the beautiful views from the terrace, stay connected with in-room WiFi, take advantage of tour/ticket assistance and luggage storage services. You'll also appreciate concierge services and a front-desk safe for added peace of mind.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is AED 303
AED 372 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, City View

Superior Double Room, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Double Room, City View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Yard
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Courtyard View

Deluxe Quadruple Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Quadruple Room, Courtyard View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room, Courtyard View

Deluxe Double Room, Courtyard View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room, Courtyard View

Highlights

Yard
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
10.0 out of 10, Exceptional, 9 reviews
The price is AED 386
AED 424 total
includes taxes & fees
4 Nov - 5 Nov
Grace Suites

About the neighborhood

Map
Via Toledo, 156, Naples, NA, 80132

What's nearby

  • Via Toledo - 2 min walk - 0.2 km
  • Galleria Umberto I - 3 min walk - 0.3 km
  • Molo Beverello Port - 8 min walk - 0.7 km
  • Piazza del Plebiscito - 10 min walk - 0.9 km
  • Port of Naples - 12 min walk - 1.0 km

Getting around

  • Toledo Station - 1 min walk
  • Montesanto Station - 11 min walk
  • Naples Intl. Airport (NAP) - 79 min drive

Restaurants

  • ‪Augustus - ‬1 min walk
  • ‪Angio Terrazza Roof Garden - ‬2 min walk
  • ‪A’ Quartrian - ‬2 min walk
  • ‪Pizzaioli Veraci Toledo - ‬1 min walk
  • ‪Luminist - ‬1 min walk

About this property

Toledo Relais - Exclusive Rooms

Guesthouse near Via Toledo
A short walk from Piazza del Plebiscito and Molo Beverello Port, Toledo Relais - Exclusive Rooms provides a terrace and more. Guests can connect to free in-room WiFi.
Other perks at this guesthouse include:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a TV in the lobby
  • Concierge services, tour/ticket assistance, and luggage storage
  • An elevator and smoke-free premises
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Toledo Relais - Exclusive Rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Rainfall showers, bidets, and free toiletries
  • 32-inch TVs with Netflix
  • Private yards, electric kettles, and daily housekeeping

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 248 reviews
The price is AED 333
AED 404 total
includes taxes & fees
9 Nov - 10 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 30 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking options include a garage and a carport

Things to do

  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Portable hoist available
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV
  • Netflix

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 2:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way)
  • Nearby parking fee: EUR 30 per night (164 ft away)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Property is also known as

Toledo Relais
Toledo Relais Exclusive Rooms
Toledo Relais Exclusive Naples
Toledo Relais - Exclusive Rooms Naples
Toledo Relais - Exclusive Rooms Guesthouse
Toledo Relais - Exclusive Rooms Guesthouse Naples

Frequently asked questions

Is Toledo Relais - Exclusive Rooms pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Toledo Relais - Exclusive Rooms?

As of 3 November 2025, prices found for a 1-night stay for 2 adults at Toledo Relais - Exclusive Rooms on 24 November 2025 start from $90.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Toledo Relais - Exclusive Rooms?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Toledo Relais - Exclusive Rooms?

Check-out is at 10:30 AM.

Does Toledo Relais - Exclusive Rooms provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 20 per vehicle applies.

Where is Toledo Relais - Exclusive Rooms located?

Located in Naples City Centre, this guesthouse is steps from Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe and Via Toledo. Galleria Umberto I and Spaccanapoli are also within 10 minutes. Toledo Station is only a 2-minute walk and Municipio Station is 6 minutes.

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Reviews

Toledo Relais - Exclusive Rooms Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

8.6

Staff & service

8.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 51 out of 84 reviews
Rating 8 - Good. 18 out of 84 reviews
Rating 6 - Okay. 8 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

Reviews

10/10 Excellent

Yolanda

Gem!

In the heart of Via Toledo. Great access to port, public transport, Spaccanapoli, Spanish. Quarter. Great vibe all around.
Stayed 3 nights in May 2025

8/10 Good

Noureddin

Liked: Cleanliness, staff & service
Good staff and good area
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, make sure you contact for checkin instructions in advance.
Stayed 1 night in May 2023

4/10 Poor

Rico

Disliked: Cleanliness, property conditions & facilities
They def have a mould issue in their building
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

We stayed at Toledo Relais for 4 nights. The hotel was very responsive via WhatsApp and the housekeeping lady was very helpful and thorough. The location is well situated to explore the city, albeit a lot more busy than expected. I cannot recommend this hotel to families with young children, as we were provided with a defective crib. When we asked for a replacement we were sent a link with a video on how to assemble the crib. We were able to get it to work temporarily, however it broke one morning and our 16 month old fell out. Finally, we were provided with a replacement crib but it was not age appropriate so we had to use the defective crib for the rest of the stay. I would suggest the hotel replace its defective crib for future families. Also, the padlock for our room would not close and the refrigerator did not remain cold.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all in Rome. Minutes away from all the major sites. Shopping and around you, and restaurants. Choose your cafe or bar, they are all good. 2 mins off the Main Street you are in a different world….love it
Stayed 1 night in Sep 2025

10/10 Excellent

luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottimo

centrale, pulito e confortevole… consigliato
Stayed 1 night in Jul 2025

4/10 Poor

fabio

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Pague para usar o elevador!!!!

Região de dificil acesso de carro, área peadonal e de dificil localização para quem não conhece a região. Chegamos no hotel no horário em que pelos descritivos haveria pessoas na recepção, porém não havia ninguém para dar assistencia e durante todo o tempo em que ficamos hospedados jamais encontramos alguém na recepção. Tentamos contato através de Whatsapp porém não nos responderam, tivemos que ligar para receber orientações sobre como entrar no hotel, mesmo chegando no horário programado. O mais inacreditável mesmo é que embora nosso quarto ficasse no terceiro andar, só podiamos subir com a bagagem pelo elevador depositando uma moeda de 20 centavos, sem que houvesse qualquer pessoa para dar assitencia. Isto mesmo!!! Se prepare, guarde muitas moeda de 20 centavos caso contrário terá que subir e descer mesmo que esteja com malas pesadas, terá que carregá-las pelas escadas.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Estableciendo céntrico rodeado de múltiples restaurantes. Zona tranquila
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in pieno centro di Napoli appena ristrutturata. Camere dotate di tutti i comfort, personale disponibile, pulizia top. Possibilità di farsi un caffè , cappuccino o tè in stanza. Che dire , ci ritornerò sicuramente !
Stayed 1 night in Dec 2024

4/10 Poor

Davi

Disliked: Cleanliness, property conditions & facilities
It’s conveniently located next to shops and restaurants. However there were Issues encountered: -Bed sheet had stain -water leaks under the shower door wetting the bathroom floor a lot. Had to put towels to prevent it. -there is mold in the shower. -hair dryer is terrible. Very weak and stops working after a while. No way a woman can use it. -lost power in the middle of the night. Provided an unsafe feeling. -Construction in one of the rooms next door started at 8am. Too early for those on vacation.
Stayed 1 night in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great location - walkable, lots of shopping and dining options! Very nice host and staff! Will definitely be back here.
Stayed 1 night in Jun 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great area, close to attractions, train stations, shopping, lots of options for dining
Stayed 2 nights in May 2024

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia em dois quartos família com casal e dois filhos. Localização excelente . Acomodações novas . Voltaríamos.
Stayed 5 nights in May 2024

6/10 Okay

Caio

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 2 nights in Mar 2024

4/10 Poor

Sonia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very difficult to find the building as there is no signage. Reception closed at 1pm so needed to make WhatsApp calls to get directions. Also turns out that there were additional taxes required to be paid not included in the rate, and they sent multiple text messages asking for taxes payment at midnight and early hours of our first night !
Stayed 1 night in Sep 2023

10/10 Excellent

Silja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hammer Unterkunft. Perfekte Lage. Voll im Zentrum. Personal sehr sehr freundlich. Das Zimmer hat alles was man braucht. Sehr sauber. Die perfekte Unterkunft in Neapel.
Stayed 1 night in Jul 2023

10/10 Excellent

Ilaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona centrale, comodissima per visitare Napoli. Camera pulita, moderna. Consigliata per visitare Napoli :)
Stayed 1 night in Mar 2023

10/10 Excellent

filippo

Liked: Cleanliness, staff & service, property conditions & facilities
Buona
Stayed 1 night in Mar 2023

6/10 Okay

Elisabeth

Liked: Cleanliness
Property was okay - great location in central Naples for a very short stay.

6/10 Okay

Pamela

Servizi da migliorare

Weekend in famiglia per visitare la città, il recapito telefonico dell’hotel risultava spento fino ad un’ora prima dell’arrivo tanto che lo staff di hotels.com stava già provvedendo a trovare una nuova sistemazione, alla fine siamo riusciti a concordare il check-in e ci hanno indirizzato verso il parcheggio che anziché chiederci 25 euro come risultava dal sito ci hanno fatto pagare 35, arrivati in hotel abbiamo pagato 10 euro di tassa di soggiorno e non 5 come previsto dalla prenotazione. Hotel accogliente, ma non quanto le aspettative, pubblicizzavano Netflix ma non era presente la connessione alla tv e la password del Wi-Fi ci è stata comunicata in serata dopo averla richiesta dal pomeriggio. Nel contesto ambiente tranquillo, letto comodo, il divano letto non molto. Posizione eccezionale e ben collegata con il resto della città!
Stayed 1 night in Nov 2022

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities
Posizione fantastica stanza pulita. Tutto molto pratico e confortevole.
Stayed 1 night in Oct 2022

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta sobre Via Toledo que es muy bulliciosa pero el lugar es súper tranquilo y sin ruido. Hay muchas opciones de comida y el puerto es cercano caminando.
Stayed 3 nights in Aug 2022

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy céntrico y completo, repetiriamos seguro
Stayed 1 night in Jul 2022

4/10 Poor

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not a hotel. They bought an older condo unit and converted it into a set of rooms. If you have any problems during off-hours, you have very limited ways to resolve them since there is no staff. You can call the number provided and hope for an answer. Our beds seemed to be clean, in terms of the sheets, etc, but the bathroom had multiple areas of black mold and a strong sewer smell. I would never recommend this property.
Stayed 1 night in May 2022