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"Everything was very nice, the staff was amazing! They all went above and beyond especially Jacob! Definitely worth it :)"

"Excellent "

"Absolutely terrible stay — not recommended. This place is the definition of “you get what you pay for.” The washer and dryer are just for display. When I asked to use them, I was told to go to a coin laundry instead. There were no mirrors or hangers in the room. The furniture was extremely cheap and very minimal. The bed was uncomfortable and the pillow was even worse — I could barely sleep. The closet design makes no sense. Unless you are over 6 ft tall, you can’t even hang your jacket properly. They advertise having a water purifier, but it wasn’t working at all. Overall, very poor experience. The room felt neglected, poorly equipped, and not worth the money. I would definitely not stay here again."

"Good location within walking distance of beach, shops, metro, etc."

"Great hotel on the beach and except"

"Now I understand why everyone leaves rave reviews for the Westin, despite it being older than the competition. I made this reservation last minute for a whole week, and my goodness, it was such a relaxing stay. The hotel was renovated I believe in 2024, so the rooms were actually quite new. The views from the room and from every restaurant were from the best angle on the beach. I tried four, including the new deli, and they were quite good with late hours. Try the cocktails. The Westin’s location and lower height gives you the best beachfront experience. It’s like you almost have your own private resort. Open the window, and you’re close enough to smell fresh sea air as well as hear the soothing sound of waves. Step out the back entrance, turn left and you’re right on the beach. Turn right and you can take a romantic walk along the decked trail to a lighthouse and up a hill. You can’t do that at any other Haeundae hotel. This really is the best feng-shui. Lastly, I have to say that every step of the way from my arrival to departure, every single staff member I interacted with provided impeccable service promptly, smoothly, and with such gracious manners. I am now a believer in the Westin experience in Busan. "

"Pros; spacious room,Close to the beach Cons; need improvements for the room clean service(Toilet tissue was short, Foot towel missing) , foreign phone holders should go down to the front desk to communicate with them."

"One of the most beautiful hotels I've been to "

"Great view of the beach "