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"Appreciation Letter to Hotel Staff Dear Hotel staff I would like to express my sincere appreciation for the wonderful service I received during my stay. Your professionalism, friendliness, and attention to detail made my experience truly enjoyable. The rooms were clean and comfortable, the amenities were well maintained, and every staff member I encountered was courteous and helpful. Your hard work and dedication do not go unnoticed, and I am truly grateful for the care you provide to your guests. Thank you for creating such a welcoming and pleasant environment. Your efforts made my stay memorable, and I look forward to returning in the future. With appreciation, Ritia "

"Easy check-in, central, clean, friendly staff"

"The unit was clean modern and had every thing we needed including washing machine and drier great beach pool hot tub very friendly and help full staff great meals from restaurant we had a gret time The only issue was slow or not working free wifi"

"My wife and I have stayed at the Novotel Lami a few times now and can't find ourselves staying anywhere else. We love the location, facilities, food and especially the employees whom we have built a rapport with. Now our own children are building that same confidence in Novotel Lami and this is our home away from home. We love you Novotel Lami, keep up the good work."

"Room/Suite immaculate. The most courteous and attentive staff I have ever met."

"I had a very good stay at the Tanoa again. Everything works, good A/C, great service and a convenient, walkable location. I will definitely stay there again. Thank you!"

"Lovely friendly staff. Beautiful view from room and clean. "

"Clean room and friendly staff"

"Yes, the room was spotless and comfortable. The staff were very friendly and kind. We had a great stay, but some of the wait staff did not appear to have any knowledge about what a gluten free diet is. However, others were quick to jump in and help me out. We also found that on several occasionsour desired "