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"Entrance to the hotel difficult to find. Clean and friendly staff. Room was nothing like the ones advertised probably because we had our dog with us. Overall a pleasant stay. "

"Don't be put off by parking Boal Quay is 5 mins walk and £3.60 a day / night. `rooms are spacious and comfortable, pub serves good food at sensible prices."

"Overall, it was a nice hotel. The property was generally clean and well maintained. However, we think the bathroom could use some renovation. The hotel is a bit far from the city centre, but the parking fee was quite reasonable, which was a plus. The breakfast was slightly below our expectations. Based on the reviews, the hotel was rated as “top rated” which naturally raised our expectations. We honestly couldn’t understand what justified that rating. We’ve had quite a lot of hotel experience across the UK, and I would say this was one of the more average breakfasts we’ve had. That said, all the staff were friendly, welcoming, and hardworking. I would especially like to mention Valerie and Emily😇 They were absolutely amazing and really made our stay more enjoyable. Thank you!"

"Staff were great, hotel very clean, room was amazing and very quiet. Even had a phone call prior to the stay asking how we wanted the room to be set up for the family - Very impressed"

"Yes"

"Excellent stay. Staff were superb along with the food and drink on offer. Maybe some healthier options would be a suggestion, plus the heating was constantly on full through the building. Money saving opportunity here. Definitely recommend."

"Room in dire need of restoration and redecoration. Do NOT show photos of a restaurant when you do not serve diner or breakfast. This is misleading and should not be allowed."

"One of the best spas I have visited. This is due to the friendly welcoming warm staff - specially Rosie who couldn’t do enough for us, she happily showed us around the facilities and made us feel very special. The fun, colourful vibe and swim up cocktails were a treat and the room with the double bath was one of its kind and so memorable. I would come back in a heartbeat - and hope to return later this year"

"Friendly staff, clean and comfortable room, excellent breakfast and evening meal. Lovely garden which we sat out in to have drinks. Plenty of parking. In a beautiful village which was a perfect location for the area we wanted to explore. Would stay again and would recommend."