Search Cottages in Neubrandenburg Station

"It was by far the WORST hotel i ever been to and the service was terrible. They didnt have an elevator so I told them i have a baby and they should change my room to the first floor but they denied because they said it will cost them! They didnt care bout the customer needs they didnt help me i had to carry the baby and my bags upstairs and later take it all down again even though i told them im operated and had a C section. We had 4 nights there and i told them any time possible let me go to the first floor but they just didnt care!Also its was dirty and honestly ild rather pay 20 euro more a night and go somewhere better if i knew how terrible it will be"