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Neuchatel City Hotel

Property class: 2

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Neuchatel City Hotel, in the city center, welcomes travelers with a daily manager's reception. Guests can dine at Fiorello restaurant or grab coffee at the two on-site shops. The central location makes it easy to explore nearby attractions after a comfortable stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Double or Twin Room

In-room safe, desk, laptop workspace, free WiFi

Standard Double or Twin Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | In-room safe, desk, laptop workspace, free WiFi

Economy Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

In-room safe, desk, laptop workspace, free WiFi

Economy Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, free WiFi

Standard Single Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Triple Room

Economy Triple Room | In-room safe, desk, laptop workspace, free WiFi

Economy Triple Room

  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Double Room

Free toiletries, hair dryer, towels

Basic Double Room

  • Sleeps 2

View all photos for Basic Single Room

Free toiletries, hair dryer, towels

Basic Single Room

  • Sleeps 1

Basic Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Interior

Superior Double Room

  • Sleeps 2

Superior Single Room

  • Sleeps 1

View all photos for Superior Twin Room

Interior

Superior Twin Room

  • Sleeps 2

Economy Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Economy Double Room

  • Sleeps 2

About the neighborhood

Located in Neuchatel, Neuchatel City Hotel is in the city center and near a train station. Galerie Quint-Essences and Theatre du Passage are cultural highlights, and some of the area's attractions include Place Pury and Botantical Garden. Tobbogan Géant and Bois du Petit-Chateau Zoo are also worth visiting. Visit our Neuchatel travel guide
Map
15-17 Av. de la Gare, Neuchatel, Canton of Neuchatel, 2000

What's nearby

  • Chateau de Neuchâtel
    Chateau de Neuchâtel
    5 min walk - 0.4 km
  • Neuchatel Botanical Garden
    Neuchatel Botanical Garden
    9 min walk - 0.8 km
  • Theatre du Passage
    3 min walk - 0.2 km
  • Trans Swiss Trail
    5 min walk - 0.4 km
  • Place Pury
    6 min walk - 0.6 km

Getting around

  • Neuchâtel Station
    7 min walk
  • Bern (BRN-Belp)
    63 min drive

Restaurants

  • La Turquoise Snack Bar
    5 min walk
  • Brasserie du Cardinal
    3 min walk
  • Bambou Sushi Bar
    5 min walk
  • La Taverne Neuchâteloise
    5 min walk
  • Wodey-Suchard
    4 min walk

About this property

Neuchatel City Hotel

Hotel in the city center
Neuchatel City Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Express check-in and smoke-free premises
Room features
All 101 rooms have comforts such as laptop-friendly workspaces, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 82-cm LED TVs with cable channels
  • Wardrobes/closets, heating, and housekeeping

Similar properties

Double Room, Balcony, Lake View | Balcony
Hôtel Alpes & Lac
Neuchatel
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 403 reviews
The price is AED 722
AED 789 total
includes taxes & fees
12 Apr - 13 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 82-cm LED TV with cable channels

More

  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, Samsung Pay, and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number CHE-377.608.385

We should mention

This property does not have elevators

Property is also known as

Neuchatel City Hotel Hotel
Neuchatel City Hotel Neuchatel
Neuchatel City Hotel Hotel Neuchatel

Frequently asked questions

Is Neuchatel City Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Neuchatel City Hotel doesn't offer parking.

What time is check-in at Neuchatel City Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Neuchatel City Hotel?

Check-out is at 11:00 AM.

Where is Neuchatel City Hotel located?

Located in the heart of Neuchatel, this hotel is steps from Theatre du Passage and Galerie Quint-Essences. Trans Swiss Trail and Musée d’Art et d’Histoire are also within 10 minutes. Neuchâtel Station is 7 minutes by foot and Neuchatel (QNC-Neuchatel Train Station) is 8 minutes.

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Reviews

Neuchatel City Hotel Reviews

7.4

Good

7.6

Cleanliness

6.8

Amenities

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 75 out of 274 reviews
Rating 8 - Good. 103 out of 274 reviews
Rating 6 - Okay. 56 out of 274 reviews
Rating 4 - Poor. 17 out of 274 reviews
Rating 2 - Terrible. 23 out of 274 reviews

Reviews

Verified

10/10 Excellent

Adam

Nice option with great location
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient central location and reasonably priced accommodation
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness
Nice big room, good view of the lake, a little noisy, right on one of the main roads but easy to find. Close to train station and downtown.
Stayed 4 nights in May 2025
Verified

6/10 Okay

Heather

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good location. Staff were not friendly. Beds were not comfortable. The hotel seemed tired.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ANNA

Liked: Cleanliness, amenities, property conditions & facilities
Nice and comfortable bedrooms, great location and convenient
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Aude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super practical when you come to the NIFFF. It is close to the cinemas and to restaurants. It is perfect to rest a few hours before going back to the festival. The only minor issue is that the bedding is getting a bit old, hence the beds are not super comfortable. Appart from that it is perfect.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Perfect Location. Friendly staff and nice and huge room with balcony. The ratings were not the best- what we can’t commit. Would recommend the hotel any time. We had a superior double room and even the mini bar was included. Nice surprise …! When Neuchâtel again- the same hotel. Very central located - could do anything by foot.
Stayed 1 night in May 2025
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists especially a lady called Nora are extremely accommodating and looking after the clients. Also the cleaners are friendly! My room Superior was very large airy and super comfortable. Trains from every direction and airports are 5 min from the hotel . Also the amenities supermarkets shops boutique and the Lake are reachable by 7 minutes walk
Stayed 1 night in Feb 2025
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuchâtel Dec 2024

Convenient for station and city centre, bus stop within 25 metres. Clean room
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Martin

Liked: Cleanliness, staff & service, amenities
The room was nice and spacious, clean and beds were comfortable, however with no air-conditioning available it was extremely warm and quite uncomfortable. If you left the windows open, there was no breeze and all you heard was the city noise which was loud and very difficult to sleep.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Young Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to explore Neuchâtel.

Looks old inside, but quite ok for a few nights. Fridge is not installed, but it was ok for us. We had foods kept in balcony, and we brought only food for each day. Staffs are kind and helpful. Location is perfect. 7 min walk to station, port, old city.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated close to the old town center, on the street going to train station, however well isolated from street noise; the room we rented was huge , the largest we rented in our vacation in Switzerland , with plenty of storage, two desks with chairs; bed was also big and comfortable; even the bathroom had plenty of storage ; room had also an extra space a closed balcony with a table and two chairs . From our room we could not see the lake Geneve but the receptionist recommended a lounge area with a terrace from where we took pictures of the lake ; that area has sofas , coffee tables and chairs to accommodate even a big group of people . Staff was friendly and gave us the possibility to log an to an application for free public transportation and a lot of promotions to different historical places , museums and attractions; we took advantage and went on a two hour cruise on the lake . Neuchatel is beautiful, full of charm and we regret not having booked more days at this hotel and this town
Stayed 1 night in Sep 2025
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neuchatel Overnighter

One night at Neuchatel to explore. Hotel very welcoming but room contained a frustrating coffee machine that refused to work properly... probably 'user error'! The bar downstairs was a very suitable fallback.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very conveniently located near the train station but also not from the city center and the lake. We had a big room which we enjoyed. There was a balcony which we used though it faced a busy street. The rug in the room was dirty in some places, which is something we had not expected. But overall, a nice stay.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Zahid

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Location and staff very good. Everything so close but hotel try to charge you everything like, cleaning, extra hour if you can not check out at 11 and there is no fridge, no iron, no water bottle. Nothing if free. They try to ripe you off for everything.
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good value stay

Better than we expected based on other reviews, comfortable and clean which is all we were really looking for at this price point; good value for Neuchâtel. Couple of annoyances: although the room has an espresso maker, you have to pay 1- CHF per coffee capsule (not mentioned on the property/room details) which I’ve never seen before in a hotel. Also the hairdryer in the bathroom didn’t work.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Tammy

Great stay!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great .... clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good will stay again
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position near the station and the city centre. Room minimal and clean.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Matthieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, friendly staff, quiet.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful front desk.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Jamie Mac

Liked: Cleanliness, staff & service
safe, convenient
Stayed 2 nights in May 2025
Verified

8/10 Good

Marika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Some amenties missing such as hair dryer and face clothes. Breakfast cost very high.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Kazutoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good location. Walking distance from the station.
Stayed 1 night in Oct 2024