Burrstone Inn, Ascend Hotel Collection offers a welcoming escape in the city center. Guests enjoy a free breakfast buffet and can dine at the Beer Garden restaurant with kids' meal options. The hotel provides in-room WiFi, a fitness center, and a 24/7 business center.
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
9.09.0 out of 10
Wonderful
51 reviews
(51 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
29 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking
Standard Room, 1 King Bed with Sofa bed, Non Smoking
8.88.8 out of 10
Excellent
25 reviews
(25 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
29 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
29 sq m
Sleeps 2
1 King Bed
View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
8.48.4 out of 10
Very good
6 reviews
(6 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
29 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
8.68.6 out of 10
Excellent
30 reviews
(30 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
29 sq m
Sleeps 4
2 Queen Beds
View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
9.29.2 out of 10
Wonderful
5 reviews
(5 reviews)
Highlights
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
29 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
About the neighborhood
Located in Utica, Burrstone Inn, an Ascend Collection Hotel is in the business district and near a train station. Oneida County Historical Society and Stanley Theater are local landmarks, and travelers looking to shop may want to visit Sangertown Square and North Utica Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Charles A Gaetano Stadium or Utica Tennis Center. Visit our Utica travel guide
1777 Burrstone Rd, Utica, NY, 13413
What's nearby
Utica College
8 min walk - 0.7 km
Charles A Gaetano Stadium
16 min walk - 1.4 km
Mohawk Valley Health System - Marketing & Communications
4 min drive - 2.9 km
Saranac Brewery
5 min drive - 5.1 km
Stanley Theater
6 min drive - 5.4 km
Getting around
Utica Station
14 min drive
Hancock Intl. Airport (SYR)
61 min drive
Restaurants
7 Brew Coffee
3 min drive
Dunkin'
3 min drive
Panera Bread
3 min drive
Dunkin'
10 min walk
Chipotle Mexican Grill
3 min drive
About this property
Burrstone Inn, an Ascend Collection Hotel
Hotel in the business district
A free breakfast buffet, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Burrstone Inn, an Ascend Collection Hotel. The on-site restaurant, Beer Garden, features kids' meals and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A seasonal outdoor pool along with sun loungers and pool umbrellas
Free self parking
An electric car charging station, a ballroom, and a vending machine
A gift shop, coffee/tea in the lobby, and a front-desk safe
Guest reviews speak highly of the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
Rollaway/extra beds (surcharge) and free cribs/infant beds
Bathrooms with shower/tub combinations and free toiletries
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Beer Garden
Things to do
Billiards/pool table
Gym
Outdoor pool (guest access)
Seasonal outdoor pool
Family friendly
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Pool toys
Rollaway/extra bed (surcharge)
Seasonal outdoor pool
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Business services
24-hour business center
3,792 square feet of conference space
Computer station
Meeting rooms
Outdoors
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar in shower
Hand-held showerhead
In-room roll-in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
2 floors
At least 80% of food locally-sourced
At least 80% organic food
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1990
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Heating
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Sunday:
Bar/lounge
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet fee: USD 35 per pet, per night plus USD 50 one-time cleaning fee
Service animals are exempt from fees
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford
Frequently asked questions
Does Burrstone Inn, an Ascend Collection Hotel have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Burrstone Inn, an Ascend Collection Hotel?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Burrstone Inn, an Ascend Collection Hotel on 4 April 2026 start from AED 497, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Burrstone Inn, an Ascend Collection Hotel pet-friendly?
Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Burrstone Inn, an Ascend Collection Hotel?
Check-in start time: 3 PM; Check-in end time: 2 AM.
What time is check-out at Burrstone Inn, an Ascend Collection Hotel?
Check-out is at 11:00 AM.
Where is Burrstone Inn, an Ascend Collection Hotel located?
Situated in the business district, this hotel is within 1 mi (2 km) of Utica College and Charles A Gaetano Stadium. Mohawk Valley Health System - Marketing & Communications and Oneida County Historical Society are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Burrstone Inn, an Ascend Collection Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a nice stay. The room was large and clean, the bed was comfortable, and the bathroom was in great shape. The staff workers that we interacted with were warm and helpful. My only complaint is that when we checked in and when we checked out, there was no one at the front desk. At check-in, we had to wait a bit, and there was no way to call for someone to come.
The staff was wonderful, the room was fine, and the coffee was delicious. The only drawback was poor internet service which is tough when part of your job is remote work.
Very nice people the room very clean and comfortable the breakfast so good
Mohamed
Stayed 2 nights in May 2025
4/10 Poor
Danielle
5 October 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outlets didn’t seem to work in the room and there was only access to one wall outlet. Room needed upgrades like lamps with usb ports. Staff were nice and room was clean.
Danielle
Stayed 1 night in Oct 2025
8/10 Good
MARICHU
18 May 2025
Liked: Cleanliness, amenities
The location in perfect where ever you want to go to Utica.
Was the third hotel we went to because the others smelled so bad just walking into the lobby. This was clean and the desk person friendly. Comfortable bed, delicious breakfast. Did not hear anyone even though all the room surrounding us had guests too.
We found this a perfectly clean and comfortable spot to stay while visiting our daughter at college. The staff was very helpful and we will definitely be staying here again.
Very nice hotel minutes outside of Utica so very convenient if visiting Utica. Very quiet. Staff friendly and helpful. Pub bar type restaurant with good food. Pool looked lovely and clean even though we did not use it many people were out enjoying it.