Aparthotels in New Kent County

"Had a few minor inconveniences, such as the body wash and conditioners being empty and it taking two days and two requests to get more. Additionally, the activity room and building with the pool was under construction, and the chlorine level in the pool was such that our skin (myself and one of my children) had a multi-day rash and it took multiple showers to get the chlorine completely off my skin. Otherwise, the grounds were beautiful, the location was great, and the space for our family of four was perfect. I would stay there again, but beware that they will try to get you to listen to a sales pitch about buying a timeshare while you are there."

"Staff was great! From the valet to the cleaning team, everyone was helpful! The only thing was this Graduate is a bit run down. Paint splashes on bathroom floor, towels that are a bit old. Elevators broken or scratched up. I have been to the Graduate in other cities and they were a bit more polished still. Also, my 84 year old mom had to leave her room at 1 am bc the fire alarm was going off! No fire, no one knowing what was going on."

"Beautiful and well maintained property close to restaurants and shopping."

"Clean room, staff are helpful and friendly, breakfast twice buffet - lots of choices, omelette made to order - excellent. "

"I booked"

"Bed was comfy with lots of pillows. We stayed in a “standard one bedroom” cottage-like reservation, while other part of family stayed in a two bedroom. There was a huge difference in accommodations —- theirs was so much nicer and also had a balcony. Pretty setting convenient by car to William & Mary and historic Williamsburg. Staff was NOT overbearing in pushing us to commit to an appointment to hear sales pitch. Personnel were courteous and helpful. We did not use amenities; there for graduation."

"So initially this was just supposed to be a trip that I was tagging along on with my two youngest children, because my oldest was going with her Girl Scout troop. I was not looking forward to this trip, to say the least. None of my children are swimmers, and I didn’t think we were going to enjoy ourselves. I’m happy to say that I was wrong. We got there and check-in was smooth without a long wait. We were immediately able to get going to the water park, which was magnificent. There were several shallow areas for them to play in without me having to have a hold on their life vests. The slides were thrilling. If I had to have a complaint, it would be that if you have mobility issues, there are endless stairs and walking. One central elevator bank means you need to be patient, or get your steps in. I got wolf passes for all three kids and it was the perfect amount of activities to fit in the weekend. "

"Breakfast was good, staff was friendly and helpful. Property is showing a little age with some drywall flaws. Mattresses need replacing (at least the ones in our room). It was clean with hot showers. Not overly noisy. Good amenities-mini fridge/freezer, microwave, coffee pot in room. Mattress is really our only real complaint. Looked like a nice pool area (not open yet-seasonal)."

"It is so rare to have great customer service but they do a great job! Nice property. "