Castles in New Mexico

"The room was perfect, clean and the staff were exceptional. I loved the availability of the pool and other amenities. "

"Was traveling on a tight budget and The Querque met our needs. We did request to switch rooms as the 1st one we were placed in smelt of a sewer smell when we entered. The staff was very accommodating in switching us to a different room. Later when there was an issue with the shower head, a maintenance person came quickly and fixed the issue. The water pressure was great. I read comments of tub not draining in a different review, we had no issues with that. The surrounding area feels questionable as its close to the freeway and the hotel itself is a very large dated property. But once we settled in, we were good. I didn't notice anyone sketchy during our stay. The time we traveled, there was plenty of parking available and decently lit as well. If entering from an entrance not through the front office, your room key is required to access the hotel. A safety measure I appreciated. We did walk the breakfast in the morning but we chose not to eat as it was a lot of processed carbs, (Cold cereals, breakfast breads). Both evening and morning staff were very courteous, professional and accommodating. I didn't know what to expect as it was our first time staying here and reviews were mixed, but content with our stay. "

"Good breakfast choices, clean property. Free shuttle to the airport is a plus"

"Great breakfast, clean pool, tidy rooms"

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"Rooms, parking, bar , restaurant , casino and staff were all amazing!"

"Would definitely stay there again. Beautiful Property!"

"Nice staff "

"I love this place. The whirlpool tub did have something around the jets so I did not use it because I was worried about bacteria. I would have preferred a regular tub. The pool towel thing is a little weird. There are lockers but no locks and you have to ask the desk for towels. So you end up having to bring your dry clothes with nowhere to put them really and/or your own towel or walk the halls wet and cold with no towel back to your room. Room service only on weekends. Food is very good in restaurant and it is only steps away from elevators. Staff is friendly and kind. Rooms are comfortable and the whole place smells good and not in a overly perfumed kind of way."