Search Ranches in New Underwood

"We enjoyed our stay here."

"Great job "

"Staff is always wonderful."

"Beautiful hotel. Very comfortable."

"This was a last minute booking and it was such a fantastic deal. GREAT price and in a great location. Waterpark was just the right size and staff was very friendly. Our wristbands didn’t work so we had to go back and get different ones more than once. The water was a little cold on the kid side but like bath water in the lazy river and big slide. The pizza was just ok, but the continental breakfast was really good too. There’s a guy making waffles and handing them out, made the line go super fast! Everything was clean and staff was so nice. 10/10 I would totally recommend this place and would come stay again if wr ever come back to this area. "

"Accommodating"

"I felt like they were working with a skeleton staff"

"Location was great for our needs. Property is in good shape."

"I booked this Hotel for the 85th Sturgis Motorcycle Rally to be in the halfway point for all the things we intended to do. Easy access to get back on highway. Plenty of trailer parking. The hotel even provided a bike wash section. We had a suite and was very spacious and clean. Beds and pillows were very comfortable. Housekeeping was spot on with all of our requests from full service to requesting more towels. Breakfast had a lot of options eggs, potatoes, sausage, biscuits and gravy, fruit, yogurt, waffles, cereals, pastries and the ladies kept very stocked and clean. The only issue we had is one of the kitchen help had took out trash and we went to put our breakfast trash in trash can and she had a fit making all kinds of grunting sounds like we were not supposed to put our trash in there mind you it was 8:40am and breakfast wasn’t over until 9:30am so seemed like she was trying to get an early start to clean up but got upset with us because we put trash in her clean bag. I even tried to ask her was she mad because we put trash in there and she would not respond except that she dug that trash out of the trash can and brought it into the back. Other than that unprofessional and unnecessary incident our stay at comfort suites met our expectations and definitely will stay there again if we come back to sturgis but hopefully the lady in the kitchen that doesn’t like her job hopefully she will find something else she enjoys doing because customer service is not her thing. "