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"Room was clean"

"The rooms were OK. Multiple elevators broke down the night that we stayed there and I got stuck in one of the elevators. It was hot and I ended up having a panic attack. By the time they opened the door, I was on the 18th floor. I walked up to the 23rd floor. When I called down to ask if the elevators were fixed the front desk person says “I haven’t been told that they were broken.” dismissing my concerns about getting on a broken elevator. They should have a warning that they have old elevators that may break down. There were other guests that were also stuck in the elevator. One guest was stuck for over an hour. The staff dismissed it like it happens all the time. There was no empathy from any of the staff that I talked to, except for the security officer. "

"Great room at great price. Phenomenal stay. "

"Was clean over all the property."

"The view is so amazing , great location"

"Always "

"We only stay the night to catch a flight bright and early the next morning so didn’t really see or do anything in the hotel so don’t have much to rate off of."

"We stayed one night in a standalone cottage, and it was perfect for us. Rustic but it has everything you need. Very clean, spacious, and a comfy bed. Well equipped kitchen. Very friendly staff."

"I always bring my family here when we travel to Reno. Beautiful hotel and casino. Fantastic restaurants. The pool is heated. Close to shopping and other restaurants "