Candlewood Suites New York City-Times Square by IHG

2.5 star property
Hotel with a fitness center, 7-minute walk to Times Square

Choose dates to view prices

Photo gallery for Candlewood Suites New York City-Times Square by IHG

Exterior
Interior detail
City view
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board
Lobby sitting area
Located in Manhattan's center, Candlewood Suites New York City-Times Square offers practical amenities. Guests maintain routines at the gym, handle business at the center, and enjoy conveniences like dry cleaning. The lobby provides free newspapers and WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Room service
  • Gym
  • Pet friendly
  • Parking available
  • Laundry
The current price is AED 749
AED 943 total
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (High Floor)

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Separate bedroom
Hair dryer
Microwave
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

8.8 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(129 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬3 min walk
  • ‪Theory Lounge - ‬3 min walk
  • ‪Tranzit - ‬2 min walk
  • ‪Aleef Coffee - ‬1 min walk
  • ‪Cafe Aroma - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square by IHG

Hotel near Times Square
Located close to Madison Square Garden and Broadway, Candlewood Suites New York City-Times Square by IHG provides dry cleaning/laundry services, a gym, and a business center. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), a 24-hour front desk, and a TV in the lobby
  • A computer station, free newspapers, and smoke-free premises
  • ATM/banking services, a front-desk safe, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 188 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • HDTVs with cable channels and DVD players
  • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 75 per day)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 75.00 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Is Candlewood Suites New York City-Times Square by IHG pet-friendly?

Yes, Candlewood Suites New York City-Times Square by IHG allows pets with a maximum weight of up to 80 lbs per pet. There's a fee of USD 75 per accommodation, per week. Service animals are exempt from fees.

How much is parking at Candlewood Suites New York City-Times Square by IHG?

Valet parking is available for USD 75.00 per day.

What time is check-in at Candlewood Suites New York City-Times Square by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Candlewood Suites New York City-Times Square by IHG?

Check-out is at noon.

Where is Candlewood Suites New York City-Times Square by IHG located?

Located in Manhattan, this hotel is within a 10-minute walk of Times Square, Broadway, and Madison Square Garden. 5th Avenue and Empire State Building are also within 1 mi (2 km). 42 St. - Port Authority Bus Terminal Station is only a 3-minute walk and 34 St. - Penn Station is 7 minutes.

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Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 806 out of 1572 reviews
Rating 8 - Good. 459 out of 1572 reviews
Rating 6 - Okay. 176 out of 1572 reviews
Rating 4 - Poor. 60 out of 1572 reviews
Rating 2 - Terrible. 71 out of 1572 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Property conditions & facilities
Kenny at the front desk was super friendly and helpful. We would stay here again!!
Stayed 3 nights in Sep 2025

8/10 Good

Maria Sylvia N.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and walkable
Stayed 1 night in Sep 2025

10/10 Excellent

Linda Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, professional and accomodating staff. Awesome experience
Stayed 2 nights in Oct 2025

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities
Was a great stay
Stayed 6 nights in Jun 2025

10/10 Excellent

Lauralynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious rooms. Walked everywhere from this location. Loved the kitchen in the room. Staff was helpful and friendly. Would definitely stay here again!
Stayed 5 nights in Sep 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service
Overall pretty good value for $$$
Stayed 2 nights in Sep 2025

10/10 Excellent

Feleke

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent views and services. Can’t ask for more. We enjoyed our stay very much.
Stayed 6 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay! Walking distance from Penn Station and plenty to eat and see close by!!
Stayed 1 night in Jul 2025

2/10 Terrible

Carolyn

Disliked: Cleanliness, property conditions & facilities
Nice staff but bedbugs
Stayed 3 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness
Location
Stayed 2 nights in Sep 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service
Courteous staff Strategic location Clean rooms Front desk 24hr service
Stayed 4 nights in Aug 2025

4/10 Poor

PARAMPAL SINGH

Disliked: Staff & service, amenities
The location is great and close to Time Square - just a short walk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 7 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The laundry service provided is unique in NYC hotels.
Stayed 2 nights in Aug 2025

6/10 Okay

Hilary

Staff is friendly.
Stayed 2 nights in Jul 2025

8/10 Good

Sheli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location, good value for money, great staff. The only issue was waiting for the lift which in some days was took more than 10 minutes
Stayed 2 nights in Sep 2025

6/10 Okay

Yomarie

Liked: Staff & service
Disliked: Amenities
Room 103 had a roach and bug in my pillow
Stayed 1 night in Oct 2025

10/10 Excellent

Shamarian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here as a female solo traveler and I felt safe and comfortable. Staff was personable and helpful. The location was perfect, and the room had everything I needed especially the refrigerator and microwave. This is my new go to hotel in NYC.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
I love this property because it is in a great location, is a good price, and has a kitchenette.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient with a large refrigerator and kitchen
Stayed 2 nights in Aug 2025

6/10 Okay

Kelsie

Liked: Cleanliness, staff & service, amenities
Staff was very friendly. There are only 2 elevators for 30+ floors which was very problematic especially when one of the elevators wasn’t working. Having to walk up 25 floors is not fun at all.
Stayed 6 nights in Oct 2025

10/10 Excellent

Norka Camacho

Liked: Cleanliness, amenities, property conditions & facilities
I love the place, and it is really close to everything in times squares.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son lives in NYC and Candlewood is my favorite place to stay when visiting him. I love the kitchen area! I am able to make my own breakfast and heat up leftovers from restaurants. The room is spacious with three seating options and it is close to the Broadway theaters and to shopping and restaurants. Also, its proximity to Penn Station and Port Authority makes it convenient whether I am coming in from an airport or from the NJ Transit.They have a little store in the lobby where you can get food items and you can also borrow small kitchen appliances, books, games, etc. Overall, a great value.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, close to everything we wanted to do! Times Square, Penn Station (Amtrak), and pier 88 (cruise). Would definitely stay there again!!
Stayed 2 nights in May 2025

8/10 Good

Bruce

Very convenient to many restaurants, bakeries. Great to have a kitchen in room.
Stayed 5 nights in Jun 2025