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"Room wasn't clean coffee wasn't empty. Bathroom toilet was moving"

"Very clean and wonderful hospitality "

"No heat in lobby and lounge area"

"Good"

"Breakfast Friendly staff"

"The bathroom was not clean the walls had stuff all over them especially under the sink and by the toilet. The soap holders and shower drain had black goo in them. The window shade was broke half hanging"

"This is my second stay at this property. At a glance, the room is clean. Each stay, I have noticed hair in the shower, on the walls and the floor, as well as pink mold in the corners of the shower. The bathroom vanity isn’t clean either. Of the four nights on the property, my room was not touched twice. The first time, I chocked up to an oversight but mentioned it the next morning at the front desk, only to get back to the room the second evening to an uncleared room, full trash vans, and no clean towels. Twice is not acceptable. I will be returning to Cleveland next month. Not sure I’ll be staying here again. "

"Clean room"

"The Glidden House is my favorite hotel. The comfort and cleanliness of the room, the excellence of the breakfast buffet, and most of all the professionalism and friendliness of the staff earn it 5 stars. I just wish they served bacon in the buffet. "