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The welcome drink on arrival gave the experience a special touch. We were awed that the same courtesy was extended on departure 😊. Property is centrally located, quiet, excellent food, cozy room. EXELLENT staff all around! Enjoyed the stay❤️

Clean, friendly and professional staff. Very accommodating and receptive to guest needs. Outstanding service!! Highly recommend!!

This hotel is considered my family hotel because that's how they made me feel everytime I stayed at this hotel. The front desk staff they are super super welcoming and I love them all. My 7th time at this hotel since 2025 and I continue to give this hotel a 5 star.

The Blue Window restaurant menu need more selection of food especially Jamaican crusine. Checkin needs to be improve. Too demanding especially when I paid for 2 person in room. The Front Desk was insisting on other person name even when the petson eventually did not make it to the hotel. Concern was about the unknown person may show for breakfast in my case this did not happen. I was the only person that was in my room but the Expedia reservation automatic place for two petson. Too much emphasis...

Terra Nova has a charm that many other hotels in Kingston lack. The staff is warm and personable, they will help you with what ever you need.It is ultimately the quintessential go to hotel in Kingston for me. True Jamaican hospitality! If you enjoy Jamaican culinary I would highly recommend.

Overall great stay

I was impressed by-the personalized attention by the owner to my specific Keto diet needs. The property was nice , very clean and fully furnished with modern appliances.

After a handful of stays here, this definitely feels like a home away from home. If you're looking for a traditional hotel experience with typical hotel amenities, this may not be the spt for you (although it still may be - they have god wifi, TVs, a proper full kitchen, a pool and an onsite restaurant), but I will stay here every time I visit the Kingston area due to the good energy, friendly communication, beautiful property and location, the yummy breakfast - and the proximity to the things I...

It was a great place wish to stay longer

I wanted to write this review from the moment we checked in! Loly! After arriving later than expected, with a really late last-minute booking, the Host, Kwo(?) was there ready to meet us and got us set up with no hassle (at least for us). We got there at night so the beauty of the property wasn't fully evident until the morning and ohhhh the view is incredible! We stayed two nights in Pirates Den, which faces the water, so both mornings it was a joy to look thru the doors or windows and...

We had a wonderful 9 days here. From the check in with Nadia to the ladies who cleaned the room, our service was excellent. Every time we asked for something the staff always accommodated us. At times the water pressure was low, but that’s not the hotels fault, it’s the aging island infrastructure. The hotel was very clean, no bugs even in the heat. The only thing that was a bit deficient was the internet, so we really didn’t use it. All else was great and we will stay here again