Carlton Hotel

Property class: 3

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Located close to Jesmond Dene Park and St. James' Park, Carlton Hotel provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

Single Room

  • City view
  • 35 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • City view
  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • City view
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room

  • City view
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Small Double Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Jesmond neighborhood, Carlton Hotel is connected to the convention center. Tyne Bridge and Castle Keep are notable landmarks, and if an activity is on the agenda, check out Quayside. Looking to enjoy an event or a game while in town? See what's going on at St. James' Park. Visit our Newcastle-upon-Tyne travel guide
Map
82/86 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AP

What's nearby

  • A stone bridge over a river surrounded by lush greenery and ferns.
    Jesmond Dene Park
    7 min walk - 0.7 km
  • A building with a dome and a sign that reads "WYLAM BREWERY" reflected in a calm body of water.
    Exhibition Park
    14 min walk - 1.3 km
  • A large steel bridge spanning a river with buildings and a dome structure in the background.
    University of Newcastle-upon-Tyne
    16 min walk - 1.4 km
  • A modern building with a circular design, surrounded by trees and a clear sky.
    Northumbria University
    4 min drive - 1.7 km
  • A stadium with a modern design, surrounded by greenery and urban infrastructure.
    St. James' Park
    7 min drive - 2.9 km

Getting around

  • Manors Station
    4 min drive
  • West Jesmond Station
    7 min walk
  • Newcastle Intl. Airport (NCL)
    15 min drive

Restaurants

  • Pizzeria Francesca
    5 min walk
  • Harvest Canteen
    6 min walk
  • dosa kitchen
    5 min walk
  • The Lonsdale
    6 min walk
  • ARLO Bistro & Cafe
    7 min walk

About this property

Carlton Hotel

  • Hotel near St. James' Park
  • Located close to Jesmond Dene Park and Quayside, Carlton Hotel provides dry cleaning/laundry services and a bar. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • A front-desk safe, a 24-hour front desk, and luggage storage
    • Smoke-free premises and free newspapers
  • Room features
  • All guestrooms at Carlton Hotel feature thoughtful touches such as laptop-friendly workspaces, in addition to amenities like free WiFi and free bottled water.
  • More conveniences in all rooms include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Coffee/tea makers, heating, and daily housekeeping

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Frequently asked questions

Is Carlton Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Carlton Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Carlton Hotel located?

Located in Jesmond, this hotel is within 2 mi (3 km) of Jesmond Dene Park, St. James' Park, and Quayside. Newcastle-upon-Tyne St. Mary's Cathedral and Tyne Bridge are also within 3 mi (5 km). West Jesmond Station is 7 minutes by foot and Jesmond Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Hotel Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 54 out of 209 reviews
Rating 8 - Good. 96 out of 209 reviews
Rating 6 - Okay. 36 out of 209 reviews
Rating 4 - Poor. 14 out of 209 reviews
Rating 2 - Terrible. 9 out of 209 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but well worth the money

The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel well situated on Osborn Road, good value trying hard under difficult Covid 19 conditions.
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay. Freshly decorated and comfortable.
Stayed 1 night in Aug 2020
Verified review

6/10 Okay

Disliked: Staff & service

Not again thank you

On arrival you have to take lucky dip on parking If you dont want to be bloked in you need to take up 2 spaces or block someone else in There is no lifts so handicap or disabled guest dont go as no disable accessibility The breakfast is a joke 1 apple, Orange 1 alpen Bar 1 peice of cheese I peice of pastrie 1 little pot of Jam This is in a bag in reception And if you are an early bedder then its noisy out side as the hotel is surrounded by pubs/bars
Stayed 5 nights in Aug 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good!!

Located in a great area, however, the room was noisy and next to the restaurant ventilation system which make the room extremely smelly.
Stayed 2 nights in Jul 2020
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

north east road trip

Great stay Good location A little noisy at times Excellent base from which to explore the area
Stayed 3 nights in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good location

Great staff, bed wasn't the best especially the pillows
Stayed 3 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the Carlton staff very friendly and helpful..
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied

This is a budget hotel and, as such was very impressive. The staff were pleasant and friendly and the room clean, warm and comfortable. Situated in a lively area, which we liked, we were not disturbed in any way. We would definitely stay again.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy - don’t come to rest!!

This hotel is really noisy From the bar below until 11pm and then it all turns off. The noise kicked off again about 1am until 3am with disorderly guests running around the corridors. Had I managed to get some sleep it would have been good value for money as clean and comfortable and perfectly placed central to all Jesmonds amenities and close to transport links .
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recently refurbished in the heart of studentland

Room looked nothing like the photograph but the hotel looks like it has been recently refurbished. The hotel is in th heart of student land and there is a busy bar downstairs. Perhaps if you had a room at the front of the hotel then the noise would be an issue, but our room was at the back so it was quiet. Breakfast was disappointing, but for 40 quid a night we couldn't really complain.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place... value for the money...would highly recommend...
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff very helpful, happy & polite. Loved the mini bar & the fact there was a fan, hair dyer, iron & ironing board.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, very helpful if you need anything centrally located with shops restaurants and bars within walking distance. We managed to park 2 cars on the hotel car park but we left them there and used taxis or buses if we wanted to go into town. All 3 rooms were great. Really good sizes. Would stay again.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice inside The room we received faced the back alley so not a pleasant few. We tried to have the window open but to noisy. The women working the front desk was very nice and helpful! Really the only positive part of the stay. Parking lot was full and seemed like chaos. Had to park on the street till 8am. Not a huge deal. Bar downstairs was noisy, sounded like a good time if we were there to drink. The bar closed at 11pm. Bit loud till midnight. Breakfast was not good. Orange juice tasted funny. Not much left to eat but toast. Croissants and yogurt. My father and I both got ill about two hours after breakfast. Think it was the OJ. We weren’t able to eat for 2.5 days after that and threw up a lot. Put a damper on the rest of our trip. Location. Room were fine. For one night would maybe stay again if no other options but would not touch the food/drinks.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Easy check in no problem parking.comfortable bed .nice clean room.staff very good .defo would stop here again.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Enjoyable

Enjoyable, staff friendly and helpful .
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best little hotel in Jesmond

Cannot fault this gem of a hotel.....Staff are so friendly and helpful. When we walked into our room, we were shocked by how big it was...so much floorspace. Beds were extremely comfortable and the room was decorated beautifully. Had a fridge in our room which we found very useful as I use oat milk, so had somewhere to store it instead of having to flit to/from reception whenever I want to have a cuppa. Lovely touch having free bottles of water, cartons of orange juice and a kit kat for us all !! Located in a really good area, shops and places to eat within easy walking distance. Very short walk to the metro station too which is a real bonus. We will be staying here every time we visit the area. Really looking forward to it too
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern rooms and very clean. Great trendy bar downstairs and in a good location. Only 5 mins from the city centre.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Overall good

Happy with everything apart from very noisy guest next door, tv on loudly at 1am when I have work the next morning was not appreciated
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was nice and clean spacious but during night too noisy bar down stairs and went on till 11 ish
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The room is a little bit small if one travels with large luggage, but it is a very compact one you can find every thing you need in the room. There is also a bar just at groundf loor
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is near to the West Jesmond Metro station (only 7 minutes by walk), right opposite to the Waitrose, very close to the Jesmond Dene... that's all we need for our 5 night stay in Newcastle. At first I was worry about the noise come from the bars at ground floor, but turned out our room was quiet, you could not hear anything from the road at all. Staffs were quite nice, only sometimes we have to ask for more tea since I dont really drink coffee at room. Apsolutely I will book here again if needed.
Stayed 5 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my requirements perfectly. Good value and welcoming
Stayed 1 night in Oct 2019