Search Residences in Newcastle Upper

"Unfortunately there was a violent incident on 3 doors down one night from 3am to 4:30 thar included lots of loud screaming. I knkw that this incident, that is being investigated, was not the staffs fault but i cannot say thar i was happy with how they were handling it in the moment- not immediately calling autheoires or ambulence even though i was told " a guest has been attacked" and not desiring the help of my roommate, a doctor. It left us very confused and disturbed, not knowing if there was somebody attacking people in the hotel. I would think that refunding everyone who heard this incident for the night, or at least 50 percent, would have been a class move. We were offered a 15% refund on the one night- will see if that even gets applied. The town and trails near the hotel are lovely, a very nice location, but i cant say i would stay again. The breakfast was also grossly overpriced. "

"Room was clean and beds were very comfortable. There was a shortage of plug sockets but we enjoyed our stay other than that. "

"Very clean and friendly staff"

"Bed was a bit to big Mrs was on the other end of the room after an argument eating spicy chicken nuggets "

"Clean room, very small but we knew that. I wouldn’t recommend for sharing with people you don’t know well as the bathroom door is sliding and about an inch gap when it’s closed so no privacy! Amenities in the room weren’t quite as advertised - no coffee machine, and they were a bit stingy with the milk. Otherwise very nice, comfy bed. Nice looking coffee bar and bar downstairs but we didn’t make use of it. "

"This is the Dublin hotel that BEST attends to details that make one's trip less complicated. The foresight on the part of the establishment, combined with the agreeableness of the staff, make for this achievement."

"Five star hotel, great and attentive staff, food was very well prepared and delicious. Staff pays attention to details and want to help you have a great experience. I recommend adding the breakfast it was well worth the price! Would stay here again or at any other there other locations."

"Loved this hotel ❤️"

"Shower didn’t work properly. Two very small pillows in room. Desk staff was unable to make simple decisions to improve the stay. Asked to have prepaid breakfast refunded since they didn’t open breakfast until a very late 8am and we have to leave at 7:30 to catch a flight. We had already prepaid the cost at their request when I made the reservation weeks early but they hadn’t made us aware of the time change. "