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"The hotel is well maintained, comfortable and staff is very helpful."

"loved my stay here, great hotel/Staff/amenities, will be returning"

"When there are a lot of children in the property, there should be staff in the pool area. The parents alone are not watching them"

"Good overall. STaff helpful. More a family atmosphere."

"Very good and comfortable overnight with children."

"Everything about the property was excellent. Buuuuttttt be prepared based on your room location and venue taking place. You may be subject to weddings and galas where the music or event makes noise levels very loud in your room."

"Great staff. The pool and gym are well maintained and a huge plus since the weather ruined our Hersheypark plans. Easy parking, nice amenities, and a great location near downtown with plenty of food and drinks nearby. Great stay overall!"

"The room was clean, and the staff was friendly and the breakfast had a great variety that everyone could find something to eat."

"This was the worst stay ever; it was completely disgusting. The towels, washcloths, and sheets were extremely dingy. The tub was filthy, with a ring of dirt around it. The pillows were stained with what appeared to be grease. The shower curtain was dirty. Although the facility was designated as non-smoking, the entire building smelled strongly of cigarette smoke. Fortunately, I brought my own washcloth and blanket. I reported these issues to the front desk staff, who seemed unable to comprehend the severity of the problems."