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"Excellent. Friendly staff"

"We very much enjoyed the upstairs pool, i believe there is a fee for the pool & jacuzzi on lower ground. Restaurant was lovely, polite and helpful staff. Our AC wasnt working properly, even when the gentleman came and fixed it, it wasnt really cool, but not an issue as was quite cool for june. If i were to share some constructive criticism, it would be a lovely touch to have a mini fridge in the deluxe & superior rooms! Finally, we were ever so grateful for the free noon checkout on the Sunday, that was very kind indeed, all in all a wonderful weekend break & I'm positive we will return soon! "

"Good solid hotel which had its best time in the 1980s so it’s a bit tired but the staff are great and the spa area was lovely. I would definitely come again!"

"Much improved hotel, particularly regards the now quick and easy check in process. All staff were efficient and pleasant. Room was excellent and very spacious. "

"It"

"Excellent hotel well located for the city centre and very close to the Utilita Bowl. "

" First thing to note: Really nice and helpful people working throughout the Hotel. Beautiful grounds and surrounding areas, a spotlessly clean hotel and a lovely place to relax. Absolutely terrific breakfast, and a special mention for the sausages."

"Friendly and efficient staff"

"Clean, great staff."