Find Hotels with a Pool in Newport News, VA

"Air conditioning wirked properly"

"staff were great except for a housekeeper who had a bad attitude, very dissapointing encounter "

"Hot tub was out of service "

"Run down. Breakfast was not good."

"Spent a week at the hotel. We were not impressed with housekeeping. We would have to ask multiple times to get fresh towels, etc. Other guests would cook in their rooms and the smell would filter through the ductwork."

"I was totally disappointed with the condition of this Holiday Inn Express. I always stay at one while traveling, however, I have to take this location off of my list. While the staff were totally pleasant and kind, the main foyer nice and clean, the facility needs a serious UPGRADE! To start, the lighting in the room was not sufficient, the bathroom lighting was very dim - only one light in the shower section and one around the mirror. The water pressure was not good at all. It barely came out of the sink and took a long time to get warm. When you entered the room where the beds are located there is a huge closet. This is indeed a harzard and took up much need space in the room. The furniture is dated. The shower needs updating and the wifi was horrible! I'm sure management is aware of the issues with this property and should take this complaints serious. They need to upgrade this location if they are to continue charging the prices they do to stay here. They really are giving the Holiday Inn Express brand a bad name. Seriously......"

"It was as expected. "

"Blatant drug activity. Entire property smelled like marijuana...even my socks did from walking on the carpet. Room was clearly subjected to a "hit or miss" cleaning. Furniture was stained. Elevator was broken and looked like the "Out of Order" sign had been there a while. Overflowing trash cans inside the property. Doors constantly opening and closing. Random trash throughout the hallways. Front door was NOT secured after hours and was just left open for any and all to come in. Encountered 3 guests that were clearly on some type of drugs just wandering through the hallway. We couldn't even stay the entire night and left about 1 am."