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"The receptionists were very helpful and friendly. My stay included breakfast, which was available between 7am - 10am. It meant that I didn't have to get up too early for it. The spa and pool were great, very clean and also had amenities such as snacks, water and hot drinks. They were both open for very long hours so i was able to use them after I returned to the hotel after my day outs. I would definitely recommend this hotel as it's in middle of Bad Aussee, just the spa and pool is worth going to!"

"Truly the greatest stop of our journey through the Alps this summer. We were torn whether to stay outside the city center at one of the other communities around Hallstatt but in the end we took the plunge and stayed at Heritage and it didn’t disappoint. We were able to amble through its quiet streets at night amidst the drizzle and rain and it was perfect. Throw in a good meal at the restaurant there when the other places in town were closed or fully booked and I’d go back again and again if I could. What a magical place Hallstatt is and what a way to complement it by the hotel."

"Beautiful views. Quiet, fun for all ages, good breakfast. "

"You need to book the lake view rooms! Walking onto the balcony at all hours to admire the lake was the star of the show, especially when there's a boat playing live music in the evening. The owner, Franz, was so helpful to my elderly Asian mom. Her English isn't the best, and she told me he was patient and informative. Parking is 18EUR, but that's standard in that small area. The city enforces it, so the neighboring hotels do it too. The bathrooms are clean and were cleaned everyday. With all our activities, we missed the dinner at the hotel that everyone raves about. There's a pizza restaurant down the street that we decent and stayed open late, but next time we're back, we'll need to try the hotel's dinner!"

"beautiful location, quiet nice and helpful staff food tasted good lot of different things to do like table tennis, pool, etc no lift tiny fridges only and fridge in one of our rooms wasn't working very limited menu"

"Beautiful, cozy place! Had everything we needed. Would stay here again."

"2nd time I have stayed at this hotel. Its OK great location, Spa is excellent. I just don't get a friendly feel its a bit sterile. I went onto Garmish and within seconds i felt welcome, every member of the team smiling and being really welcoming and happy to help and offer advice. I didn't feel this at this hotel. Feedback would be to focus on customer service and interaction."

"This is such a cute location! Breakfast was tasty and a buffet. The bedroom was perfect along with the pool and sauna. "

"Modern, crisp mountain chalet. Both breakfast and dinner in the restaurant were quality. It’s away from the noise and traffic of town and near hiking areas."