I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience.
Issue Details
1. I book and fully pay through Expedia.
2. Upon arrival, staff claims payment is pending or incorrect.
3. This has happened consistently, causing unnecessary stress.
Request
1. Improve payment verification processes.
2. Ensure staff thoroughly checks...
I have been a satisfied customer at your hotel, but I've encountered a recurring issue that needs attention. The staff members seem to overlook verifying payments made through Expedia, leading to unnecessary inconvenience.
Issue Details
1. I book and fully pay through Expedia.
2. Upon arrival, staff claims payment is pending or incorrect.
3. This has happened consistently, causing unnecessary stress.
Request
1. Improve payment verification processes.
2. Ensure staff thoroughly checks...
Aminatu
Reviewed November 20, 2024Reviewed November 20, 2024
My Fiancé and I throughly enjoyed our 13 night' stay here at CITI Residence. From the moment we were taken to the property - We were warmly welcomed by the Receptionist and escorted to our room.
After a few nights in our first room - We ran into an unpleasant smell, upon complaining - in the middle of the night - The management quickly moved us out and into a new room which seemed nice.
The property is clean with everyday housekeeping services, very well maintained and privacy is simply...
My Fiancé and I throughly enjoyed our 13 night' stay here at CITI Residence. From the moment we were taken to the property - We were warmly welcomed by the Receptionist and escorted to our room.
After a few nights in our first room - We ran into an unpleasant smell, upon complaining - in the middle of the night - The management quickly moved us out and into a new room which seemed nice.
The property is clean with everyday housekeeping services, very well maintained and privacy is simply...
Sunny Srinivas
Reviewed November 3, 2026Reviewed November 3, 2026
This is a fresh hotel close to the airport. Positive experience. The staff were nice and friendly. Mr Seun the GM at the time worked quickly to respond to questions in a timely manner. I was treated with respect at all times. I will be coming back here on my next visit to Lagos
This is a fresh hotel close to the airport. Positive experience. The staff were nice and friendly. Mr Seun the GM at the time worked quickly to respond to questions in a timely manner. I was treated with respect at all times. I will be coming back here on my next visit to Lagos
Olabode
Reviewed December 24, 2021Reviewed December 24, 2021
It’s a beautiful hotel and was amazed with how clean and well kept it looks! It has the state of art furnishings. Nice soft beds that compares favorably with likes if Hampton and Hilton at the USA. They have central air conditioning systems and rooms and hallways are connected to the system! They also have a good selection of breakfast buffet!
I definitely will be back!
It’s a beautiful hotel and was amazed with how clean and well kept it looks! It has the state of art furnishings. Nice soft beds that compares favorably with likes if Hampton and Hilton at the USA. They have central air conditioning systems and rooms and hallways are connected to the system! They also have a good selection of breakfast buffet!
I definitely will be back!
kunle
Reviewed December 18, 2017Reviewed December 18, 2017
I had a wonderful and pleasant stay at Melbrooke Park Hotel, from check-in to check-out. The environment was clean and comfortable, and the staff were warm, welcoming, and professional. The complimentary breakfast was a nice touch, and the location made it easy to drive in and out, especially when visiting nearby places with friends in the evening. Overall, it was a lovely experience, and I would gladly recommend this hotel to anyone looking for a comfortable and enjoyable stay. Definitely worth...
I had a wonderful and pleasant stay at Melbrooke Park Hotel, from check-in to check-out. The environment was clean and comfortable, and the staff were warm, welcoming, and professional. The complimentary breakfast was a nice touch, and the location made it easy to drive in and out, especially when visiting nearby places with friends in the evening. Overall, it was a lovely experience, and I would gladly recommend this hotel to anyone looking for a comfortable and enjoyable stay. Definitely worth...
Omobolanle
Reviewed October 25, 2026Reviewed October 25, 2026
It was a very beautiful experience all around. Very friendly staff, good food, excellent service and very clean environment. Best hotel in town, will recommend anytime to family and friends.
It was a very beautiful experience all around. Very friendly staff, good food, excellent service and very clean environment. Best hotel in town, will recommend anytime to family and friends.
Prepare to pay between AED 48 and AED 857 per night for inns located in Nigeria. No matter your budget, a wonderful stay is a click away on Expedia. These prices were available on Expedia within the past 7 days, for a hotel booking with a check-in date within the next year. Prices reflect current offers and availability is subject to change. Additional terms may apply.
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