"There was a lot of difficulty entering the dining area for breakfast. Apparently we needed a reservation even though we paid for breakfast with our room"

"タオルを最低2枚は用意してほしい"

"The room was clean and had a lot of amenities, however it was missing a USB plug for charging your phone. The staff was not very friendly and there would be 4-5 of them behind the desk and would never ask if they could help you. I stood I front while they all talked to each other for about 5 min before I had to interrupt them. Also, the elevators are incredibly slow so plan for that. Wish they had certain elevators for different series of floors. "

"This hotel is conveniently located. The rooms are small but they are well appointed. Lots of restaurants nearby. The Nippori station is quite close. I would stay here again. "

"Room was great"

"The bed was very comfortable. I had a 9 day stay and was able to sleep well which was something I was concerned about especially as a plus size woman. Although the room was small it was spacious for Japan standards. Bathroom was also a good size and easy to maneuver."

"Service was very friendly overall. It would be nice if the concierge spoke better English. Clean nice atmosphere!"

"よかった"