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"This hotel is such a wonderful gem. Staff are super nice, rooms are very well-equipped, and the amenities are hands down the best. We booked a room with a private onsen which I highly highly recommend. It was so incredible after snowboarding all day and getting to relax in your own private onsen that has a view of the mountain. So beautiful. They have a locker room to store all your gear on the base floor that goes right out to the chairlift. So convenient. It's also in a great location, super close to restaurants and Ace Gondola. They gave us a bottle of champagne for our Anniversary which was so sweet. I guess other people say it seems old but I think it's super charming. I wouldn't stay anywhere else."

"This is a good choice. One of the best in the area. Amazing"

"Niseko great place for skiing ⛷️ whilst spring and not powder we enjoyed our stay with staff very friendly and helpful. Certainly recommended as place to stay with location and access to the mountains ideal. Will be back for the powder and stay at the Chatrium. "

"Excelente vista y habitaciones "

"This is such a well run hotel and every staff member from the cleaning crew, to the front desk, to the restaurant, to the ski valets are just wonderful. Our stay was so relaxing and easy. The rooms have everything you need. The beds are so comfortable, the rooms are spotless, and the kitchens well appointed. There are very few hotels I’ve ever been keen to return to in my travels, but this is definitely one we’ll return to when we visit Hokkaido again. Thank you! "

"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Clean room and nice service "

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"