"The staff was friendly and fluent in English. The sleep pod is more comfortable than you would expect.
There is an entire floor dedicated to showers and a large area with mirrors and hair dryers. It was very nice to have all of that available. They also have umbrellas to borrow, and provide sleepwear, eye masks, toothbrushes, shavers, shampoo/body wash, everything you need to be comfortable. There’s also in unit laundry so you can wash your clothes during your stay.
I also enjoyed the views as you get a nice view of the shinjuku skyline.
The cafe social area is nice too. It’s filled with travelers from all over and it’s very relaxing and mellow. The area it’s in has a Korean influence and the restaurants that surround it are great. And the train station is a 5 minute walk, and shinjuku is a 15-20 minute walk from the hotel. I really enjoyed my stay and was sad that I had to leave when I did. "