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"Staff was incredibly kind and went out of their way to ensure I had the best stay possible. Room itself was great and the views from the terrace were breathtaking."

"Great hotel with amazing sea view and private beach area. Great place for a couple romantic getaway! Good selection of breakfast and very helpful staffs especially Wai Wai and the manager (forgot his name). Gym is well equipped but have not used the spa though. The only negative point is limited car parking space and has to pay (I think it is standard in Europe). However, you can park free at nearby the residential parking area. Alternatively, you can park around the hotel lobby space but need to give your car key at the reception so that they can move if your car is blocking. "

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"This hotel was incredible! The smallest details have been designed and provided with care. We had a classic room with a bay view which was stunning to wake up to every morning. We tried all three restaurants that were open when we visited, and on the last night we went to Sabia. The service was incredible from Mila (Julietta), and the staff gave us a few extra treats to celebrate the last night of our honeymoon. We were lucky to have great weather on our last day (we were there in early April), and sitting by the pool, enjoying the view was amazing! Even better with Jimmy’s services and great hospitality! The Chenot Spa is something else! No wonder it was voted the best in the world. We had a day spa with hydro treatments and massages, but end up having 2 extra massages on the other days as we couldn’t get over how incredible it was. We had an early flight on our last day, and as we’d miss breakfast, the staff kindly prepared a breakfast box to go, so that we wouldn’t miss out on it. One & Only Portonovi is absolutely incredible! If this isn’t on your bucket list, you should definitely consider adding it!"

"The most fantastic experience - truly one of the best hotels I have ever stayed in. The Executive Suite was huge and beautifully appointed having been upgraded (after generously moving the date of the stay despite it being a non-refundable room) - welcome drinks were offered before a lovely dinner which was perfect for me and my daughter. Reception went out of their way to meet our needs with things we had forgotten to pack. We also enjoyed breakfast with very attentive service, the brilliant spa facilities and even a ride on the hotel bikes down the promenade to Herceg Novi. Lazure is wonderful - a must visit - and somewhere we regularly come to when visiting Montenegro. Thank you."

"Amazing staff, super helpful and kind"

"Breakfast was decent. However, the condition of the room was extremely poor, the A.C. was disconnected, the shower cubicle drain was blocked, cold water doesn’t run from the sink when the geyser is turned on, there was a terrible stench, and mould was visible around the ceiling lights. Overall - worst"

"The staff were excellent at providing help and welcoming approach. I was upgraded to a larger room upon arrival and it could not have been better. "

"Helpful staff at reception. Great coffee machine. Quiet at night. Toilet could be cleaner on arrival."